Yes I tried to work through Paypal, but because this was an ijternational banking issue, good luck...Paypal drops it like a rock...smart thing for AIRBNB to do, use out of country banks to facilitate payment..think about it....
It is really quite simple...I had to redo paperwork to move from the already paid for lodging to the other lodging to assure that insurance, and all the necessary legal issues are documented properly, this kicked out a new invoice for the new lodging, but before the owner could intervene, AIRBNB snatched payment..then it went downhill.....it should have only been a paperwork issue, I blame the owner on this error.
And yes, the reviews were based on the stay until the issue developed, in trying ot work it out guess what, the time to post a review had elapsed, it is a very small window...I tried to do this diplomatically to not harm business with the owner and AIRBNB, only to get the short stick...I AIRBNB, although sometimes getting through the initial paperwork seems daunting, but I understand the why....I had assumed that this would be resolved with no problems because to this point I had a wonderful relationship witht the owwner (or so I thought) and pleasant experience with and all my payments through Paypal show payment going to AIRBNB...and as I earlier indicated, so many people jumped on this as AIRBNB reps, it never got the attention needed..and this is happening again through this forum, I have had more than one supposed AIRBNB facilitator already start looking at this situation again.....