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Very rude customer service representative

Answered!
‎28-03-2023 07:40 PM
Tiffany722
Level 1
‎28-03-2023 07:40 PM

Very rude customer service representative

I don’t know who to call about an incredibly rude customer service representative. Is there a phone number to call to report someone?

‎28-03-2023 07:40 PM
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1 Best Answer
‎03-04-2023 07:53 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
‎03-04-2023 07:53 PM

Hey @Tiffany722 ,

 

Sorry to hear about your experience. Can you send me a personal message to help me know more about this situation? Also, is there any current issue you are seeking advice or help for?

 

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‎03-04-2023 07:53 PM
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2 Replies 2
‎29-03-2023 10:18 AM
Mike-And-Jane0
Level 10
England, United Kingdom
‎29-03-2023 10:18 AM

@Tiffany722 simple answer is NO. There are phone numbers but only to the 1st level of customer support. Beyond that Airbnb makes it impossible to penetrate its organisation. There certainly doesnt appear to be a complaints process or any way of a guest/host escalating an issue.

‎29-03-2023 10:18 AM
‎03-04-2023 07:53 PM
Bhumika
Community Manager
Community Manager
Toronto, Canada
‎03-04-2023 07:53 PM

Hey @Tiffany722 ,

 

Sorry to hear about your experience. Can you send me a personal message to help me know more about this situation? Also, is there any current issue you are seeking advice or help for?

 

-----

 

Please follow the Community Guidelines

‎03-04-2023 07:53 PM
0 Likes

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