Here's an example of some guests' attitudes RE check in/out.
I was browsing an article on CN Traveller which listed lovely airbnbs around the word for around $100 a night. In that article was a really cute, beautifully decorated and nicely equipped studio on a very desirable street in Notting Hill, so an absolute bargain at around $100. Although the listing had a decent rating, I was surprised it wasn't higher, so I checked out the reviews and found nonsense like this:
"The location Is absolutely incredible!! Honestly it is the most beautiful street in the heart of Notting Hill just 3 min from NH Gate station !
The one thing is that I probably would recommend the place for hot summer days (it was 25 degrees Celsius when we stayed and it was unbearably hot, we weren’t able to sleep properly for almost 3 days due to the crazy heat ! I don’t want to imagine how it would be on summer).
Also what I didn’t like Is that check in Is at 3pm & Check out at 10am ! Just don’t think it’s ok since you lose half a day & we had to spend the whole afternoon carrying out suitcases ).
Otherwise everything was fine & the neighborhood is absolutely gorgeous !"
Don't even get me started on the idiocy of saying that 25 degrees Celsius is "unbearably hot", "crazy heat" (this guest was not from Siberia but from Munich, which is usually warmer than London), but the whole nonsense about the check in/out times, which are pretty much in line with most UK hotels and bed and breakfasts, is truly annoying.
The guest assumes that if they book the listing, it means they have it for the full 24 hours on both check in and out days. So, when exactly were they thinking other guests would arrive and leave???