Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hello Everyoneis it just my listing or is everyones business going low? I was told that since its Christmas time there are very few people travelling, but if thats not the case with you all, then i guess i have to enhance my listing Latest reply by Mike-And-Jane0

Hi everyone, I'm a new host and trying to work out how to set the check in day for Saturday just for the summer months when we have a 7 night minimum stay. AirBnB help centre say it can't be done, but I'm sure I've seen it on other people's listings, or a... Latest reply by Jeanette385

Hello people, I am new to air bnb, a guest reserved for tomorow and canceled, now she wants her money back, how should I turn back her money, Will I be charged with a fee or how does it work, I saw an optio send money is this the corect option in air bnb... Latest reply by Helen3

Hi can anyone help please, I had a checkin that was booked for 31st check out on the 4th for 5 people Air BNB sent me through a message saying it was cancelled yesterday and the days where reopend so of course some one else has booked it and now the origi... Latest reply by Helen3

I had a guests say we have ghost and give us a 1 star. They were homeless i think so you know.....We have gotten all 5's and like four 4's. Airbnb wont get rid of the comment about the ghost though it is completely inappropriate...I dont understand why ai... Latest reply by Joelle43

I booked a house on Airbnb. The host texted me and asked if I would switch properties. The new house is not listed on Airbnb and he’s texting, not messaging through Airbnb. Is this allowed? It feels very sketchy. Latest reply by Joelle43

Hello airbnb community, I was wondering if anyone had false damage accusations against them after their stay?I have booked a flat in Bergen to celebrate my dad’s 55th birthday with the family. We have cleaned the dishes, took out the rubbish, gathered use... Latest reply by JulieAnne13

I am looking to add a backup entry method and code that can be used if a guest is locked out. The instructions I found in the help center appear to be incorrect or out of date. Suggestions on how to do this on a desktop or mobile app? Latest reply by Alicia753

Can I post my timeshare on Airbnb Latest reply by Ever929

I have a guest who booked my place for 31 days, may I know what are the things needs to do? Example, how often to clean the unit. What are the best practices. I hope someone can help me. I am new. Thank you. [Title updated by Community Manager] Latest reply by Rogelio83