Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Please beware if you decide to acquire a airbnb, Their refund policy is a smoke screen. We reserved a listing in Galveston from **. My recommendation is to not rent from this host. We had planned to invite extra guest for a birthday celebration, so we ... Latest reply by Herbert187

I am looking for guidance on review dispute from a guest to a host. We hosted a guest that was clearly looking to get out of their lease but was also intent on staying for a duration of their stay for a full refund or discounted price. Through meticulous... Latest reply by Sung-Ae0

It should be noted, while Airbnb has a strict policy against any parties being held at a property, hosts will be putting their reputation(review score) on the line if your report the guest to Airbnb. Airbnb will notify the guest and ask them to leave... Latest reply by Jonathan2850

Hello I am going to host my first guest in a few days. Any tips and suggestions are appreciated. When should I give my address to the guest? Should I give the address when they message me before booking is confirmed. Thank you. Latest reply by Su100

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Hello,I’d really appreciate any help/advice on my listing to get more bookings. I haven’t had a problem before but it’s really dropped off! Any hints/tips? Thanks Paula Latest reply by Jeanna27

Now turo which is very similar to airbnb has a new system, where the guests review is automatically removed if it is written after a damage request, wouldn't be cool to have the same on airbnb? What do you guys think? Latest reply by Dave52

My host canceled last minute. Now everything in that area costs $300 more per night and it was a 10 day stay. Airbnb only offers a couple of hundrends of credit which does not help. Btw I think I saw the host relisting it under different host name with do...

I have just received a request for 1 more than my occupancy which is 6. The house actually can accommodate 8. This is the first time a guest has asked this, and I am not sure if I would be placing myself in an unwanted situation. How would other host... Latest reply by Helen3

Hi - I am a superhost based in Bristol. I have been hosting for many, many years and have had in general very lovely guests, however my current guests are really bothering me and I'm not sure if I'm being too sensitive!!. I live next door to the Airbnb ... Latest reply by Helen3