Support with your bookings

Hi everyone, I have a booking request from a guest on Airbnb and the guest sent a message saying he will be checking in at 10am even though it says on the listing check in is at 2 pm. I replied immediately saying it won’t be possible to check in at 10 in ... Latest reply by Kouky1

I am pretty New on Airbnb, we have had 4 guests so far over a 12-month window. And each seems to be random. We have done everything Airbnb suggests to optimize our listing and more except run ads. When we search while logged out and go pretty specific on ... Latest reply by Charles224

Well I am new here . I am doing my best to get bookings and give as much as possible norms in my listing . Even I gave fast response to last 4 booking . Can someone suggest how to get more bookings faster ? Because I really want to do something here Latest reply by Bhumika

A few moment ago we received an email from Airbnb stating: “We’ve noticed this reservation xxx doesn’t appear to be legitimate. As a result we have canceled the reservation and refunded the payment”I then check the reservation and the pay out is £0. Ie no... Latest reply by Susan1188

Hi There, Are we insured as Host from Airbnb if we accept third-party booking? For example, if a secretary or daughter books a place for their employee or mother. Thanks Latest reply by JD29

Hi, I have been hosting with AirBNB at our rental apartment for some time. I have now decided to rent out our home when we go on vacation. I am getting ready for my first guests at our home next month. I rent out my entire home (except one closet and t... Latest reply by Linda3898

Has there been a change to the guest booking side in the past week? I've had the last 3 guests all tell me they are wanting to check in around midday. This is so tedious, as now I have to respond to them all politely pointing out my check-in time and if w... Latest reply by Mariann4

We are new Hosts. A Guest with 4 other people requested to stay at our place however she has no profile. She's been a member though since 2015. She said no one in her party has ever used Airbnb. We declined her however she's back again and wants to know... Latest reply by Denny75

I have just started hosting and am expecting my first guest on Monday but someone else just auto-booked the double room for December with their wife and 2 year old child. I'm not really sure whether the apartment is suitable for young children but I w... Latest reply by Huma0

I have been charged twice for the same booking. How do I request a refund? Best regards, Douwe Latest reply by Mike-And-Jane0