Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hi everyone, My name is Raila. I just listed my first property on Airbnb and I look forward to the great success many of you have had! I would appreciate any advice or suggestions on my listing. I would like to connect with many of you, feel f... Latest reply by Tokunbo0

Hello All, I have been on airbnb for few months and I have only had 2 bookings. No booking at this time even though its high season. Here's my listing : https://www.airbnb.ca/rooms/1149848695048705025?source_impression_id=p3_1724953499_P3tvvbecwwY133HG ... Latest reply by Simeon43

Hi, my name is Holger. I have been a host in Singapore, UK and Germany. I wonder if anyone can share experiences with hosting small apartments in the City of London? Looking forward to getting to know you all! Latest reply by Holger141

In business, when a local market has many similar businesses within a particular radius, giving customers more options and business owners more competition, it's considered oversaturated, and in economic terms this phenomenon is referred to as a high supp... Latest reply by Zheng49

Hello hello Latest reply by Paula

As a relatively new host of just two years, I wanted to know if it was possible to send past guests a special offer for the year ahead? Is that a done thing or not? I would only send a special offer to people who were good guests in the past. Thanks for... Latest reply by Emma2711

Been trying to contact someone for 4 days since I created the account . No one at Airbnb is able to help . I have a newer account looking to book but booking fails. I was hoping to get a room to stay but failed to create a reservation after the 3rd attemp... Latest reply by Rebecca

My Airbnb app haven't been booked Latest reply by Sophia

We seemed to uncover an honest to goodness software bug in the Airbnb app. Airbnb is refusing to acknowledge it, and is putting both us and the guest on the hook for it! Guest A is enjoying their stay and needs to extend for another night. They put in a r... Latest reply by Adam2138

Hi! I usually get a couple asks for late or early checkouts. Sometimes I can accommodate if my cleaners aren't back to back cleaning & getting ready for new guests. If I do accommodate I'm super happy to do & never charge. But should I? I sometimes feel I... Latest reply by Paula