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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I have a guest in for 3 months. She requested a linen change / light service every fortnight and I agreed. My housekeeper wants the guest to vacate while she cleans but the guest (mum with three teenagers and a dog) doesn't want to. I don't think she' wor... Latest reply by Helen3

Hi Everyone. This is the first time I'm posting here about this. I've been using Airbnb since the beginning of the year and I'm very hard on myself to make sure that I leave anywhere I've stayed perfectly cleaned and in 100% great condition. I've stayed a... Latest reply by Shayla40

Why is Airbnb trying so hard to go out of business? Plaid is a company that has been sued and lost. Like $58 million . Please Airbnb if you want to keep your regular people …dump this company. I always loved you but will have to move on to VRBO or others ... Latest reply by Michele511

Hello, I need a booking. I’m located in Nigeria Latest reply by Paula

Hello:) I recently had a booking and the guest lost the key while they were out. This was in the middle of the Christmas holiday so unfortunately I was away along with the majority of my neighbours. They therefore needed a locksmith to get in to my apartm... Latest reply by Helen3

So long story short. Even if my configuration stated that a minimum 4 night stay is required. Suddenly, I got first one reservation for a one night stay, which the guest cancelled herself noticing it overlap with another reservation, and that I requir... Latest reply by Mike-And-Jane0

I was excited to read retaliatory reviews are being removed. And about time! It's so ridiculous to allow those scam reviews to affect our ratings thus our businesses. So I sent a message asking to have one of mine removed. ( Yes I have many!) So I started... Latest reply by Marta1083

Hello Dear Friends, My guest who has a 1 month long-term reservation at my house wants to make changes to his reservation. They settled in the house 2 days ago and today stated that they were disturbed by the sound of the mosque in our neighborhood. Unfor... Latest reply by Shannon1026

I have some problem. I listed my property in December 2023, I received 6 bookings and other 3 bookings from other website within one week, then it’s quite, receiving no further booking. Just wonder if it’s because of new listing? Hope you will catch up... Latest reply by Rebecca

Guest is showing flat to potential renters. He put the property on a website as for rent immediately. He has been showing the flat all day. I just caught on now. I have sent airbnb the advert and the ring videos of all the potential Renter he is def...