Support with your bookings

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I have been hosting for about a year now and have had some strange things happen but nothing as bizarre as this. A group booked my Airbnb for a night. On the morning of their expected arrival I sent them a message via the Airbnb app saying that I was look... Latest reply by Ana2038

I understand that both host and guest have 14 days to leave a review and neither will be made public until both have been completed. My question is, if I write a review and the guest does not, will mine ever be made public? I\ Latest reply by Mary4252

Hi this my first time to book with Airbnb and I'm worried about the booking and the place if its the same as the photos and the information being giving spicaly I have my family with me Latest reply by Rebecca

Hi I’ve just inquired about renting a property for a year and the owner said it’s through Airbnb.to secure the viewing I need to pay a months rent and deposit to secure viewing. Is this something that Airbnb do Latest reply by Kia272

Hello, can anyone explain why the superhost chat support dissapeared and now only calls are available? Latest reply by Rebecca

Hi! When we first put up our listing on Airbnb, there were a number of enquiries coming in everyday. But since the last 3-4 days, there's a sudden halt in enquiries. I wonder if anyone encountered the same issue recently? Is it something wrong with my ... Latest reply by Carolyn-Shakti0

For short term rentals it is required to provide guests Passport information to SEF.My question is - what if quests who already booked refuse to provide passport data.Since it is self checkin none there to demand passport or refuse accommodation.And links... Latest reply by Wagner147

I’m in a brutal situation. Had a guest claim there was a bed bug issue at the house. I was horrified. An Airbnb case manager was immediately assigned, the guest quickly refunded and relocated for the remainder of their trip. My listing was paused a... Latest reply by Dan113

Hello everyone. I have a guest who originally booked 50 nights, on day 20 after he checked in, he requesting to alter the reservation to 30 nights, and ask me to refund the rest 20 nights (he's full aware of our strict long-term refund policy at the time ... Latest reply by Faye39

So this is becoming beyond annoying. I've set my listing to only Verified Guest that can instant book but non verified guest (no government IDs) are showing up as verified and instant booking my unit. Airbnb says its a glitch (if you believe their CSR).... Latest reply by Kathryn617