Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I've never written a critical review about a guest but our current guest may be my first time. I have set out below my draft so far. I've never written such a detailed review either. Normally my reviews are along the lines of "X stayed with us for Y night... Latest reply by Mary60

Hi, So for some reason, Air B&B is misinforming my interested guests that they can rent one of my suites for 6 people for the rate of my lowest priced room which ONLY can have 2 person occupancy maximum. I have asked Air B&B to correct this mistake, to re... Latest reply by David126

how do I know the guest is not in trouble with law, or hasn't had a problem with other hosts? Is the verification an background check? I'm now having problems with the association manager. Latest reply by Helen3

Have not received an email prompting to review the guest, nor has my guest received one ....it is almost a week since check out. Latest reply by Gerry-And-Rashid0

Hello community, An Airbnb member instantly booked our listing for her son and his three friends. She stated in her message that she was just trying to book for them and promised us that they were going to behave, but she instantly booked before consult... Latest reply by Lol0

I have hosted 300 times roughly, with 200 reviews.I now have a bad review from someone who did not stay.Here is what happened.A guest booked a single night. The checkin was the next day at 1pm. At 3pm I called the guest to ask them if they are coming.They... Latest reply by Maxine0