Support with your bookings

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Our first guest said he will bring a dog, but there is no mention of the pet fee on the cost breakdown page. How do we charge this to them? Latest reply by Lorna170

Hi!I am new to Airbnb, I am looking for support from local experts on hosting my Apartments in Trivandrum. Latest reply by Paula

Since I lost my superhost I appear to have lost lots of bookings apart from one nighters. I have always got excellent comments about my service and provisions from guests! What can I do??? Latest reply by Debbie210

Hello, is this normal for foreigners not to know how to tell the time? I asked my guest when he was arriving. He responded at 19.I expected him to arrive at 19, aka 7 o clock in the evening(!!).Then he wrote 19 o clock in the morning(!!!) Then I had to re... Latest reply by Ruben-Gerad0

Anyone have any tips on how to increase bookings? Latest reply by Till-and-Jutta0

I need Help to boost my listing Latest reply by Till-and-Jutta0

Hello There My name is Neharika Dagar,and iam here and ask a message, sometimes i am facing an error dewire-dll download so, some buddy help me and get a new solution,sorry i am not a native speaker pardon me for my bad English. Thank You Neharika D... Latest reply by Paula

Hi Everyone, I booked airbnb property in Victoria, Australia in April first week for the month of September to get good discount early. When I had booked, the listing header was the Entire place 5 bedroom. It had maximum 12 people booking possible. I the... Latest reply by Bhumika

Good afternoon I am very sorry if some booking had some experiance. We try our best to give good and quality service to everyone. Regards Of Team Castel Latest reply by Bhumika

Hi all,I have had a few issues with guests but no luck with host reimbursement from AirBnB.Is there anyone from Saint Lucia who has gotten reimbursed by AirBnB?I really need to know why I can't get a proper claim reimbursed.Thanks in advance.M Latest reply by M-30