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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I had a guest who asked if she could spend another night. She said she had trouble booking on airbnb for an extra night and would I be ok with her paying me cash. I said sure. Of course she left and did not pay me. Has this happened to any of you? Latest reply by Gillian166

We are in an Unincorporated county area with NO town or city. The county manages all our needs. But like many rural people in the US we are required to use the city or town closest to us in our address so the police and delivery people can find us. We d... Latest reply by Rick-and-Deana0

I left items behind. A robe, nightgown and a hair extension that cost me over 100.00. I’ve messaged the host repeatedly and she hasn’t responded. What can I do? Latest reply by Michael5047

Hello, Has any one had this doubt? I received messages from men apparently natives from China living in the US. The messages are similar to each other, all requesting long term stay (for a 10 guest house, they request the whole house for weeks or months, ... Latest reply by Maria3146

Hello, I booked a trip to Peru with my family recently. However, the Peruvian government has just declared a National Emergency due to political protests as a result of recent events. It is likely to be dangerous, and I am trying to cancel my stays for a ... Latest reply by Jacob612

There was very minimal paint damage on a door due to a command hook left by a previous guest. The host tried to remove the command hook after I left and a small patch of paint was worn off [less than the size of the wall hook]. The host is requesting $100... Latest reply by Helen3

Brian Chesky in his video today named 10 changes for Airbnb hosts. One was making it simpler to remove an unfair retaliatory review. So I tried to get what I considered and unfair and retaliatory review from last year, a 2 star review surrounded by a sea ... Latest reply by KandM-Premier-Vacation0

Hello, just looking for some advice. Just listed a rental, we don’t charge any cleaning. All good till today, the 2 guests had been there 3 nights and they used every plate, pot and pan all left with food remains dried in, 12 dirty mugs randomly placed a... Latest reply by Scott62

I’m curious if Air bnb sends out guests to analyze your property ? I just had an extremely weird set of circumstances happen with a guest. I feel as though I am being tested on everything. It’s three days out and I’m still getting text from the guest le... Latest reply by Huma0

Hi Everyone,I have recently re listed my space on Airbnb as I had such a blast hosting a few years ago. I had one bad experience in 4 years, and I hate to say in the first month of re listing I've already had 2 bad experiences.The one I'd like to ask abo... Latest reply by Fred13