Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I am renting a villa in villamoura and the heated pool option was €300 when booking. They've just increased the charge to €450 because they don't have any customers the week before me. Is this fair? Latest reply by Helen3

Whenever I try to log in on my Macbook in safari (newest OSX, last years model laptop), the log-in with google window pops ups for like a nano second, just so I see it would be there and then disappears. I checked: it is not still open and hidden behind t... Latest reply by Mareile1

https://www.airbnb.com/wishlists/invite/917fadee-5abe-405b-8339-34db8d4c5fee?s=67&unique_share_id=3edf57ac-c5c4-4965-922c-d391ac38490d Latest reply by Emilie

Hello Airbnb Family! I am still a newbie in this journey, and while I know this is very seasonal business , especially in the Caribbean, I wondered what ideas you have for when it is out of season, or slow period. Things like doing any repairs, or paint r... Latest reply by Lana1222

I received a retaliatory review and am seeking advice on how to get appropriate assistance from AirBnB in its removal. They have refused to remove the review via the dispute form twice, and I do not have the ability to dispute it again. to summarize the i...

I am looking for someone to manage my Airbnb which will open in June and is located in Discovery Bay, St Ann Jamaica. This will include, replying to guests, cleaning and replenishing items. Latest reply by Shelli65

If you have any recommendations for MCS friendly or non scented / fragrance free airbnb listings please let me know. I'm creating a list for a MCS group and wanting to share it. Many people on that site or looking for places to stay but its incredibly di... Latest reply by Terrill0

Hello fellow hosts, I’m writing this to share a troubling experience I recently had with Airbnb’s review dispute process and to hear from others who may have faced something similar. A guest left a review that included the following: A false accusation ab... Latest reply by Timi-and-Istvan0

Please Help!AirBNB refuses to remove a false review posted by a guest. We submitted 2 requests and they just send us an automated message saying our review cannot be removed! We had started a reimbursement request with AirBNB about Guest A who had a party... Latest reply by Timi-and-Istvan0

A guest recently booked last minute at 9pm but the booking had to be canceled as the current guest couldn’t check out due to a health issue/emergency with her daughter. I canceled the reservation via air bnb within 20 minutes of the booking. The guest sub... Latest reply by Timi-and-Istvan0