Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I'm trying to export my iCal to Furnished Finder but the iCal for export from AirBnB has validation errors. How can I get the correct link? Latest reply by Bonum0

I have a potential guest who has asked about navigating my steep stairs in a wedding dress. I have two pictures that I took specifically for those who may have a problem with the stairs. How do I send the pix to the potential client? I don't have her cont... Latest reply by Nick593

I had a guest book for 30 nights. After 3 nights, the next evening, I find out she left and wants a refund for the remaining nights. Because she left and decided not to stay on the fourth night, it cost me that night plus the following night (tonight) be... Latest reply by Christy305

We have raised this issue several times with AirBnb over the last 9+ years, and issue still keeps on happening, we are informed by AirBnb Ambassadors that its a system issue and that technical team are trying to find a fix, but its been 9+ years and still...

We check in tomorrow and just found out the homeowner lives on the property. Our search criteria were whole home and the listing showed amenities which include the pier. The pier is actually now shared. Wtf Latest reply by Duncan180

Hey Everyone!My name is Ori, and although I'm not a new host - this is the first time I'm posting a question in the community. Lets see how it goes!I have a question that was probably asked before, but I just wanted to have opinions on both situations. Bo... Latest reply by Helen3

Hello Airbnb community, I am a fairly new (3 months old) host and I need your advise regarding board games. We bought quite a few board games for our listing (cards, uno, monopoly, chess, checkers, twister, scrabble) and we have found that only a few gu... Latest reply by Cora457

I have tried twice to connect my bank account to Airbnb through Stripe, however, the system does not work. The other problem is that a guest can only try to connect their bank to Airbnb when a host sends them a discount. I have lost out on $42 because Air... Latest reply by Corinne994

A Guest checked themselves in a day early , supposedly by accident ! They made no contact and was only discovered by accident when I went to drop off fresh milk and eggs on the morning of their check in , walked in to find personal belongings, used beds... Latest reply by Susan1637

Is it better to decline a reservation request to book or let it expire? I have never let a request expire and wonder what will happen. Will the dates remain permanently blocked? Or can I open them back up again?(I have declined requests but really try not... Latest reply by Grayson0