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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

This was my request to book this morning. 20 nights-- that is our max. No one ever books 20 nights lol. Zero reviews, initials as a name, location given as New York City. "Hi Laura. I am interested in staying at your cottage for an extended period. I don'... Latest reply by Sarah977

It’s 4am and I wake up to the fire alarm going off downstairs in the building I’m staying in, and my room smells like smoke. The room is self lock( you need a key to lock yourself into the room), so I panicked trying to find where I had left the key. I th... Latest reply by Brian2036

Greetings fellow Airbnb Hosts! Since the onset of the pandemic last March, we incorporated a quick Covid-screening questionnaire in to our pre-check-in email. It looks something like this; Hello [first name]. We look forward to welcoming you here tomorro... Latest reply by Clinton58

Hi everyone, As Autumn arrives in some parts of the world, a recent Airbnb trend report shows that guests are interested in longer stays, picturesque destinations and natural scenery. In this month’s Spotlight, Host Advisory Board members Ningy... Latest reply by Laurelle3

Does any host find it creepy/suspicious that some guests choose to stay in their room all the time they're there? In my place, I'm there most of the time and I have the main room as the guest one with shared facilities so of course this wouldn't apply wh... Latest reply by Anthony608

Last night guest instant booked for 14 nights, beginning today. Less than a day in advance. Zero reviews. New account opened less than a month ago. I have messaged guest with questions a few times. Guest will not engage or answer questions. I have called ... Latest reply by Brian2036

We are in the process of fixing up our first rental, and this forum has been super helpful! In researching pots and pans, the consensus seems to be that whatever you get, be prepared to replace them regularly. Stainless steel and non-stick Teflon were men... Latest reply by Lorna170

Hi guys, How do I handle a long-term guest that complains constantly he is being bitten by fleas... but no-one else in the house (there are four other guests) has complained, and the guest who had the room before him did not mention fleas? I have treated... Latest reply by Sarah977

Hello!! My front porch steps and railing need to be replaced. The wood is ancient. However, I have guests booked with me all the way through October. I feel like this is work that really needs to be addressed sooner rather than later. Should I offer a dis... Latest reply by Mike-And-Jane0

When I have guests from a certain city in my region (and believe it or not, its not Washington DC) I always cringe a little. These guests have on the whole, given us poor ratings on value or location, left the place messy and asked for a lot of freebies. ... Latest reply by Kitty-and-Creek0