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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

They have lots of issues with their software and they deflect it by calling it an IT problem. There is not a single piece of equipment or software that can cause a company to NOT PAY WHAT THEY OWE ME. There is also not a single employee or contractor that... Latest reply by Ben668

Hi guys, my place has indicated the house rule that not allow smoking but the guest was smoking at my place and left the ash and the packaging there. Please share your experiences and guide me along. I have contacted airbnb support team at this afternoon ... Latest reply by Anonymous

I recently had four men book for a week to work on a coral.I have a small hime with inly one toilet, they used flushable wipes in the toilet and backed up the plumbing twice! They continued to ask for extensions and ended up staying for a month. When th... Latest reply by Lizzie

Hello everyone, I would like some suggestions or opinions on the subject of toiletries. I provide things like soap,shampoo and toothpaste and I have just been buying regular sized bottles of shampoo and didnt think that it would be a problem if a guest u... Latest reply by Connor30

We don't have awesome ventilation with 18 inch thick solid stone walls-- our cottage is like a tiny fortress and everything just lingers. As a result, we have asked guests not to deep fry, we don't have a toaster as burnt toast lingers for days (but they ... Latest reply by Sarah977

Hello fellow AirBnB community members - I need help determining if and how I should write a review. So far, all of my guests have been clean and respectful of my home. That is, until my last guests. They left a drinking glass down my kitchen sink drai... Latest reply by Luana130

My guest was smoking lots of pot in my (non-smoking) rental. It is not legal in my state. I live on the other side of the duplex with my young daughter, and there was a cloud of pot smoke in our house. My daughter's room was full of it, which is absolute... Latest reply by Jackie570

Our guests just arrived in town and the power was out in our neighborhood due to a blown transformer. We were immediately in contact with the town electric, which they advised the power would be restored in 2-2 1/2 hours. Our property manager was t... Latest reply by Julie1516

HelloI want to ask about: Is Hongkong include the country that had been cancelled because of corona virus?My schedule is on April, 22 2020Please give me the answerThank you

This one has me flummoxed. We used to say in our house rules not to put food items down the sink and that we prefer guests to use the dishwasher when cleaning plates. Some guests totally ignored this and after a few times of finding a full dish rack of ... Latest reply by Annette76