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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

We don't have awesome ventilation with 18 inch thick solid stone walls-- our cottage is like a tiny fortress and everything just lingers. As a result, we have asked guests not to deep fry, we don't have a toaster as burnt toast lingers for days (but they ... Latest reply by Sarah977

Hello fellow AirBnB community members - I need help determining if and how I should write a review. So far, all of my guests have been clean and respectful of my home. That is, until my last guests. They left a drinking glass down my kitchen sink drai... Latest reply by Luana130

My guest was smoking lots of pot in my (non-smoking) rental. It is not legal in my state. I live on the other side of the duplex with my young daughter, and there was a cloud of pot smoke in our house. My daughter's room was full of it, which is absolute... Latest reply by Jackie570

Our guests just arrived in town and the power was out in our neighborhood due to a blown transformer. We were immediately in contact with the town electric, which they advised the power would be restored in 2-2 1/2 hours. Our property manager was t... Latest reply by Julie1516

HelloI want to ask about: Is Hongkong include the country that had been cancelled because of corona virus?My schedule is on April, 22 2020Please give me the answerThank you

This one has me flummoxed. We used to say in our house rules not to put food items down the sink and that we prefer guests to use the dishwasher when cleaning plates. Some guests totally ignored this and after a few times of finding a full dish rack of ... Latest reply by Annette76

I recently stayed at an AirBnb in Chicago and became infested with scabies mites at this location. How can I report this to those in charge of Administration at AirBnb as well as the community that may be looking for a place to rent/stay in Chicago? *se... Latest reply by Michelle53

QUESTION: Is this an over the top guest reaction to me asking his kids not to play with a soccer ball INSIDE the house? His kids were bouncing a soccer ball all day on Saturday inside the home. His reaction to me is so over the top. e.g using words such a... Latest reply by Maia29

HiDoes anyone know how I can raise a refund related claim with airbnb directly.my host said airbnb has issued a refund but I didnt get my refund it has been more than 25 days Thanks Latest reply by Maia29

Hi all,Need some advice, We are finally getting fibre after years of 1meg ADSL and I would now like to put an Android TV style box in the apartment to offer TV from around the world,Mainly UK, French, Spanish and German. (I know I'll probably need a VPN o... Latest reply by Niall49