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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Do ye check out the house before the people leave . Or after they leave ? Latest reply by Sarah977

My town does not offer the best public transportation, and I want to know if I can give my guest a ride? Latest reply by Sarah977

I would like create in my listing a detailed guide with photo+text for the way to my apartment because it seems diffult for some people to find. Any suggestions?? Thank you so much!! Latest reply by Sarah977

Dear Fellow Hosts, Received the following reply today from "customer service" (note: took two phone calls and multiple back-n-forth messages to FINALLY get to the heart of this matter with a clear answer to my "hey, what happened to the email link?" quest... Latest reply by Linda857

I had a lovely elderly woman check in yesterday for a 4 day stay. She and her sister loved the place and said they would recommend to friends. She used to live in the area, although she seemed nervous about the area (not that anyone should be) saying she... Latest reply by Helen427

Hello - I have a guest that checked out today. We discovered on camera that guest hosted at 18th birthday party and there were a lot more guests than declared. Furthermore kitchen faucet was broken. We clearly state that we do not allow parties and events... Latest reply by Michael1288

Hello, I have been hosting for over a year with mostly positive experiences. Recently a guest checked out, a smoker (property is non smoking, clearly listed and in guest rules) and whilst he had been smoking outside he was doing so near neighbours windows... Latest reply by Colleen253

Hi Any suggestions on how to remove a tenant would be great. he's ben there for 30 days and has scared 5 other tenants away. So he's going to cost me a lot of money. Any suggestions would be more than welcome! Latest reply by Ana21984

Hi Community, I need suggestions how to politely tell a guest that her stay was not clean as expected. Currently, we are in lockdown. I made a 1 time exception and allowed the booking. The guest was a single person 1st dose vaccinated. Overall a wonder... Latest reply by Amy76

I'd like to have a smaller order of appx 50 mugs maybe 30 printed with our Airbnb Name on it and city on a mug. So I can leave those with a cocoa package soft of gift basket type for guests. Any suggestions on printing companys in USA? Latest reply by Helen427