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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hi Jenni,I saw your reply to another post where you said you had moved to St Leonard's. I am thinking about buying a flat in Hastings, ultimately to retire to, but which I would plan to let out on airbnb in the meantime. Are you still interested in co-hos... Latest reply by Rebecca

How do you handle unauthorized guests. I have a 5 guests home. After 3 guests, I have a $30 per additional guest fee. I’ve fun into problems about 25% of time, what do you do? I’m thinking g about removing the fee and going up to 6 guests, but I really wa... Latest reply by Nadia820

Recently a property in Vida Marina Dubai claimed for Sofa stains on the balcony and floor towel in washroom right after I had given my review (positive). We did not cause the balcony sofa stains because we did not use it but I agreed to pay for the towel...

This is message for Airbnb. I'm a super host based in Ireland. I recently booked a house in Pollença, Mallorca for a week. When I look into extending the booking it wants to charge me almost €40 extra per night. We have paid €260 per night for a week long... Latest reply by Oonagh8

I had an issue with guests after neighbors called me that they can not sleep for two nights.I came to the apartment and saw a total mess , 100 bottles everywhere they where throwing eggs around the apartment it was a total disaster .I called airbnb and as... Latest reply by Joanne246

Hello, I have a guest that wants to cancel his reservation 1 day prior to arrival (he booked with us 3 months ago) as he has acknowledged he made a mistake on his scheduling dates. I have a strict cancellation policy and per my policy, he isnt entitled to... Latest reply by Alicia753

Two weeks ago during a scheduled, monthly maintenance visit to my apartment I was dismayed to find my newly renovated apartment was being treated terribly by my guests. ( The guest actually picked the time for me to see the apartment so no surprise to t...

twice in a row that a potential guest had to reach out to me about them not able to book my place as their account was flagged as a party risk. The first guest who happened to check out yesterday ended up having to use another person in the group to book ... Latest reply by Danny627

How do Superhosts handle changes to a reservation after the guest arrives? In particular, cancellations of nights. Do you charge the original fee? Do you apply a discount? We do not want to be taken advantage of but we want to be understanding. Latest reply by Angela3842

I have a guest checking in on Friday and checking out on Sunday. I want to do some work inside and I will clean it. How do I cancel my cleaner for that day. So he can resume the next stay. Latest reply by Bhumika