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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hey folks, I feel like I’m on here every few days posting about something new and ridiculous. So I have a guest that booked for my property from November 28 to December 19. I was very excited for the semi long stay and the business. I have had sever... Latest reply by Stephanie365

As nice as most guests are, at times I feel I just can't keep ahead of what they consider is theirs and what is mine. Sometimes I feel this is the most full-proof and foolproof way to host........ Nothing there a guest can steal or break, plus they get t... Latest reply by Fred13

I'm sure many times on Airbnb we've had odd guests but I think this has to rank as the strangest. So a guest checked in via my outside lockbox an hour before I came back from work - she was okay in her communication beforehand. I came back from work an... Latest reply by John5097

Hello, I'm a new host and have just pre-approved a guest who seems to want to pay with a debit card but she needs to pay more than her $3000 debit limit. I'm searching for ways to work it but also reading a lot of questions asking why Airbnb doesn't acce... Latest reply by Sarah977

Has anyone had stains in sheets and towels from the purple/blue shampoos and conditioners that have become very popular? I feel like we have to make another rule to let guests know not to use those products with our linens. We provide "spill" towels, bu... Latest reply by Kristine-And-Sean0

Hi. I currently have guests at my property and my tv is not working. I called Dish and there is something wrong with my satellite. My guests are staying from Friday night until Sunday morning. I plan on giving them a small refund and wondered what would b...

Hello dear hosts, I need your advice please on the issue I had with my last guests. It was one of the worst experiences I had so far and I would like to know if there is anything I can do to prevent this in the future. So I had 3 guys staying for 5 nigh... Latest reply by Normen0

Recently had a new front door fitted and the keys are expensive to replace I would like to change guests a refundable deposit to cover replacement should they lose them or go off with them.Question how do I reflect this in my listing, the security deposit... Latest reply by Gordon0

I have seen a few discussions from guests and hosts talking about the exterior of spaces and got to wondering, how important is curb appeal? When you first approach the listing, whether its a condo, apartment, shared home or full space stay, is the outsi... Latest reply by M199

Anyone know how to add the WiFi speed so it shows up in the Amenities summary? Below is a screen shot of some else's listing. I looked under Amenities on my listings and didn't see a place to add it? Also, adding the detail about the TV would be pretty ... Latest reply by Hilary79