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Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

GUEST WROTE the wrong review on my page how can she change it Latest reply by Marcelle-Mary0

Hi All, I have had a very difficult experience with a customer who seems to have a mental disorder. I am about to write my review on them but wanted to reach out to the community first for advice . I also plan to block them. - lied about dates, and the nu... Latest reply by Cathie4

dear hosts, i am a bicycle commuter traveling to a bicycle summit in washington, dc. via amtrak. am not taking my bike bc i am unable to find secure storage (hosts tell me i can lock on fence or hide in backyard out of site). dc is a bike-friendly plac... Latest reply by Julie5377

My guest allows their dog to poop and pee in the house without supervision or correction Latest reply by Helen3

I am a Super Host. This is supposed to come with perks, like customer service. I had a less than optimal guest experience. After check out and reading my honest review, she made a safety complaint against me. This resulted in an automatic blocking of my c... Latest reply by Annie1543

teservation number **. I paid 2000 zł . Afterward the owner called me and she informed me there is no possibility to rent the flat because they don't serve people who come ro work. I asked to fedund my money and she agreed. Moreover she informed me thet s... Latest reply by Helen3

I believe there is a faulty rating system. Many of us we rated unfairly by 1 star reviews, plenty of messages in this community. It's unfair how hosts are being treated by Airbnb. The question however is: Why is it not calculated as an average of all the ... Latest reply by Jordi261

Can you check into this person that booked one of our units and then 1 min. later cancelled it. I had no problem with her cancelling the reservation. But now she is asking questions that don't really look right to me, so I thought AirBnB should take th... Latest reply by Rebecca

Hello everyone, One of the fun and unique aspects of Airbnb is that guests and hosts have a chance to meet each other while sharing their home. To make this stay even more memorable, some hosts like to prepare small, yet thoughtful extras. There ar... Latest reply by Jeannie147

Greetings I’ve been hosting one month. Currently have reviews from last 4 guest of 5 stars. Guest has checked out for today, headed to space to clean & prepare for next guest. We really need a long term booking to begin to recover & move in to next proj... Latest reply by Joan2709