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Hi CommunityLooking for a bit of guidance and clarification if i may?We have a booking in for June this year for 3 nights but unfortunately the guest has to cancel due to their flights from the States being suddenly cancelled by the airline. Although we h... Latest reply by Alison1118

Tonight I received word that my $311 reservation for tomorrow at Sundance was canceled.I made this reservation more than two months ago, because of no last minute, affordable availability at Sundance; the current cost is $620 a night and up. Airbnb offere... Latest reply by Mike-And-Jane0

Recently, I made a reservation in Joshua Tree using ‘Pay part now, Part later’. It says half of the amount will be charged on Jan 12. On Jan 19, I got a notification that my reservation is cancelled because of failed payment. The thing is my credit card... Latest reply by Lorina14

There used to be a Guest Resource item for an automatic message to be sent to guests automatically ahead of their self check-in anyone know where it's gone? Latest reply by Lorina14

This one really stumps me. We have had a few guests who have done some redecorating of our space....moved furniture, rearranged lamps and put them in different rooms, taken down curtains or paintings, etc. I just do not understand this. Its never th... Latest reply by Carolyn742

We had to leave our Airbnb rental after 4 days due to the reason we have explained to our Airbnb host as shown below, we want a refund due to these unforeseen circumstances that are out of our control. The Airbnb host told us to post our issue and about u... Latest reply by Kristi2340

I allow 1 night stays and I just had a guest (one night) take all the complimentary drinks from the fridge (between 6 to 8. I didn't count.) and all the snacks and fruit. They were all more than he could eat and drink in a night unless he was literally st... Latest reply by Lee16

AirBnB has a fragile system that hosts violate when they use the platform as guests, recently I had a guest who's also a host, who stayed with me a few days and decided they wanted another place because the property was too close to the street (I reminded... Latest reply by Nahuel-Tobias0

Wondering why there are no inquiries for the summer or other? We went before the town and got it approved and had to reduce the bedrooms advertised. Wonder if anyone has an ideas Latest reply by Sophia

I can't take selfie for self identification. When I tried to use webcam, Airbnb says it can't find wecam. I checked device manager of my labtop, it says no problem with the webcam. So I asked to send text messages for taking selfie, still Ive' got nothing... Latest reply by Rebecca