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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

A month ago I started a claim with Airbnb after a guest had an unauthorized party resulting in over $11000 worth of damages.i phone Airbnb daily to be advised that a case manager will contact me. I have been denied permission for a direct phone number or... Latest reply by Sarah977

Hi Bnb community, this is my first time here and posting, I have been doing bnb for under a year, I am feeling really like I can't be bothered anymore as I had a elderly couple for art deco, I realised I charged really low, they asked for cacli milk and ... Latest reply by Gene745

I live in a private living area in my basement when I book the first floor on AirBnb. So I can tell for the most part if someone is in the space due to the hard wood floors. The pipes run thru a couple of the rooms, so I can hear if the water running . ... Latest reply by Savannah-Grace0

How do you all send the Nest codes to guests? You can only add guests from the app via email yet their email addresses only work if sending on the airbnb desktop. Please help if you've figured this out

We had horible exp on renter wont leave we had nightmare getting rid of them court dates police issue not worth the cheap rent how can we avoid that issue Latest reply by Linda108

Helloa guest did not follow house rules (did not read them) and left the kitchen full of dirty dishes - full. He said he thought the cleaning fee covered this. i left a review which said honestly that he had lots of good reviews but did not leave my house... Latest reply by Anonymous

Hello,Yesterday and today I tried to refund our guest for the booking above, but I keep getting a server error.Can you please check? We want to refund this guest completely because of an error in the rates (KIGO to AirBnB).Ron Latest reply by Sunwise0

I know Airbnb says I can decline reservations. But, recently, I feel more and more harassed when I do. I want people to have a picture of their face on their profile and a few reviews. I may make an exception, but it is rare. Recently I have inundat... Latest reply by Jason1345

I have read a few comments people made about how hosting other hosts was a bad experience for them, did you guys ever had a bad experience when receiving other hosts? I would imagine that being a host yourself you would be more respectful of other people ... Latest reply by Rowena29

Hi All, Our last guests were four young guys who left the house in good shape, but one of them peed one queen bed heavily. Fortunately, not through to the mattress. It was a pretty gross surprise for our cleaning person, but wasn't a tremendous amount... Latest reply by Mel131