cleaning fee

Aisha195
Level 1
Gulf Breeze, FL

cleaning fee

I forgot to add my cleaning fee to our new listing. We received and accepted one rental but the cleaning fee is not on it. What do you recommend I do?

 

3 Replies 3
Helen3
Level 10
Bristol, United Kingdom

I would learn from this and move on. You can't ask the guest to pay for a cleaning fee if it wasn't on the listing when they booked @Aisha195 

Till-and-Jutta0
Host Advisory Board Alumni
Stuttgart, Germany

@Aisha195 The search algorithm prefers listungs without extra cleaning fee. So be grateful for the booking and include it for future bookings.

Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hey there @Aisha195,

 

How did you get on? Did you alter your listing for future check ins? 
It would be lovely to hear what you decided to do. 🙂

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