I booked a non-cancellable airbnb listing to do an alpine crossing, I really wanted to do this crossing this year. Closer to the dates I find that the weather does not look good, and I inform the host immediately - he doesn't reply. I drop him a call, a text, no reply.
The day before check-in I try to shift my booking days to the next day but since i am "booking over myself" as i booked for 2 days - i can only shift the dates out later. I get no response from the host.
The day of check in, my shuttles get cancelled and I ask the host if i can move it. He still doesn't reply. At this point i've already contacted Airbnb 3x so that I can change my bookings.
I get a vague message from him that his cottage isn't free in 2 weeks, but "maybe next month or year". He goes MIA at this point. I ask him to cancel my booking for a refund, I ask Airbnb for the same thing as he's not even replying me. Also, reading up on it - there are strict response times closer to check in that a host needs to abide by but clearly he has not? I wasn't even trying to cancel, I have every intention to stay and even if he charges me more for the dates that I want (I checked, the cottage is free) - I didn't mind then. But now, he's just gone missing??
Has this happened to you? What did you do? What can I do? I would like a refund, how can I even trust this host now if anything goes wrong!
This is the first time I have ever had a host like this.