where you can consult the cancellation conditions of an old reservation?

Answered!
Réal1
Level 2
Sainte-Brigitte-de-Laval, Canada

where you can consult the cancellation conditions of an old reservation?

As a host, do you know where you can consult the cancellation conditions of an old reservation?

1 Best Answer

@Réal1  It’s been awhile, but in case you never figured this out, you can find the cancellation policy in place at the time of booking in the “Reservation Confirmed” email you received.

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3 Replies 3
Mike-And-Jane0
Level 10
England, United Kingdom

@Réal1 look in the details of the reservation on your reservations page and it will tell you.

Réal1
Level 2
Sainte-Brigitte-de-Laval, Canada

my traveler canceled 11 days before their arrival yesterday for a reservation made last February I received a message from Airbnb telling me that the traveler has been refunded in full. I would like to know what my cancellation conditions were for this traveler when booking but I cannot find it because my cancellation conditions have been firm for a long time

@Réal1  It’s been awhile, but in case you never figured this out, you can find the cancellation policy in place at the time of booking in the “Reservation Confirmed” email you received.