Has your Hosting adapted due to the energy crisis?

Sybe
Online Community Manager
Online Community Manager
London, United Kingdom

Has your Hosting adapted due to the energy crisis?

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Hi everyone,

 

Wherever you go, people are feeling the effect of the energy crisis and thinking of ways to be more economical. Hospitality is, of course, no exception. Whether you’re thinking about sustainability, smart meters, your amenities or your overall cost calculation, many of you have shared some ideas on how to make your Hosting business work despite rising utility costs, across the CC. I hope we can encourage and collect more here!

 

Have you made any changes to your listing, listing or Hosting style to be more economically viable?

 

I hope we can all share some tips and tricks that will benefit all of our wonderful Host community, as we adapt to our ever changing world. 

 

Thanks,

Sybe

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51 Replies 51
Gillian166
Level 10
Hay Valley, Australia

@Ola9302  omg! those prices are insane.   I think you might have to instigate a sep charge for energy, as you say, those that want to be irresponsible can pay for it. 

Mariann4
Level 10
Bergen, Norway

Hej @Ola9302 

I'm seeing from my Norwegian FB group that hosts are now starting to charge for usage. Especially those who rent cabins. We've had cheap electricity for decades and normally we would for instance allow guests with electric cars charge for free. The cost would be minimal anyways. Now the charger is set with a price and money is requested through resolution center.

 

We have gotten a subsidised solution here. But it only applies for private homes. Cabins are excluded. So with a normal price of max €0.02 -0,05 per kWh (before taxes, green taxes and renting the delivery line at €0,06 pr kWh) and a warned price of €1 or at worst €2 the cabins can no longer be rented with electricity included. And it's impossible to raise the prices so much. With charging for electricity the guests can choose how to use electricity and firewood themselves. 

 

Do you have any subsidies on your electricity now? Or do the Swedes have to pay the price at full?

Trude0
Level 10
Stockholm County, Sweden

So the new government came with the information yesterday, about subsidies. If I understand correctly, those in the southern parts of the country (incl Stockholm, where I am),  will get a kind of ”refund” for the high prices we have paid the latest 12 months. But no subsidies for the prices we are about to pay in the coming months, I think. Yet - maybe that will come later, too.

I don’t want to be hosting, and then be giving guests lots of instructions, and worry that they will be running the washing machine, dishwasher and heating continuously, with the windows open. I simply keep mid-Dec-Feb blocked in my calendar. It will not be worth it for me, hosting in the coldest months. I would hate every day.

Ola9302
Level 3
Lerum, Sweden

Hei @Mariann4 

 

I'd say the situation is similar, but comming out from a recent election here in Sweden we actually don't know yet if there will be any compensation/subsidies from the government. So far we pay full price. 

 

I don't expect guests to find it strange to pay for this separately, but I'd love a more clear way to support it from Airbnb side.

Gillian166
Level 10
Hay Valley, Australia

@Mariann4  I would love to charge for firewood, especially kindling! people use half a bag of the stuff, when 3 sticks is all a competent person needs to get it going. Drives us bonkers!

Laurelle3
Level 10
Huskisson, Australia

@Gillian166 I have read on our local FB host page if they have a fire some ask if they want to use it they leave 1 bag and they pay for extra or buy their own at shops. I  always think of the extra cleaning but it does add atmosphere. Also it goes the same way with outside fire, same again cleaning and it can encourage more drinking, noise that can affect the neighbours but in your case you have space around you thats the benefit of having a property.

Gillian166
Level 10
Hay Valley, Australia

@Laurelle3  for us the main source of heating is fireplaces, so we aren't going to charge them "if" they want it. We sort of solved the problem by pre-lighting all the fires but if the fire goes out we've found guests can't work out (or read instructions) on what to do, and they waste so much wood. The season is almost done, but i'll have to rethink what to do next year, perhaps my instructions need to be simplified with big text.... 😆

 

We have outdoor XL firepits and we charge extra for that (we generally use wood off the property for outdoor fires), and I think we only did 3 in the whole season (the wet and miserable weather helped, haha). We might get a few takers in October as it's finally more pleasant to be outside at night.  Even if guests brought their own wood it's highly unlikely they'd be able to get the bonfire going, nor do they understand it takes an hour to start it and monitor it before it settles down into a decent fire.  

Sudsrung0
Level 10
Rawai, Thailand

@Gillian166 

Thats exactly what I have done it's a waste of time asking them, 

And I added a cleaning fee for the first time ever, 

Ola9302
Level 3
Lerum, Sweden

Isn't the most efficient way to make guests interested in saving energy to also make them pay for it? I mean, basically I'd like to have the option to charge for electricity separately.

Sudsrung0
Level 10
Rawai, Thailand

@Ola9302 

We used to charge extra and we were getting bad reviews over it,

We didnt hide it, it was in a couple of places,

And we have a contract the guest sign on arrival then we read the meter together and put it on the contract, so we increased the rate to cover it.

Ola9302
Level 3
Lerum, Sweden

How did you actually do it? You had a separate contract for this? And how did you collect the money? Couldn't they just refuse?

To me I can't really understand why someone should make a bad review for that reason. It is not a trick to raise the price. Rather the opposite, they can save money if they want to. 

Sudsrung0
Level 10
Rawai, Thailand

We have a separate contract the guest sign on arrival and it covers immigration laws in Thailand,

We would read the meter at the time of check out we collected the cash, nobody refused to pay, 

Lots of people you could tell by the meter they had been turning everything off but others would just carry on regardless and they are the ones who would write bad reviews or something like "Beware of the huge electric bill at the end" we only charged the government rate.

Even my husband used to tell them dont leave everything running 24/7 you will know about it,

Thats another problem leaving all the windows and doors open withe the A/C runing

@Ola9302 

 

Adriano78
Level 10
Seville, Spain

@Ola9302your idea is very good but do you really think guests are interested in saving energy?. Many guests are: I pay = I waste

Ola9302
Level 3
Lerum, Sweden

That's the problem. They are not. But most people are interested in saving money and as long as they pay a flat rate they don't care.

Adriano78
Level 10
Seville, Spain

In Spain, the price per kWh increased by around 250% and of course  all consumer prices increased also because of the prices of energy.

 

Here in Sevilletourist apartments have increased prices by around 20%/30%.

 

In my apartment now i  put an entrance door opening detector, if a customer leaves the apartment the air conditioning is cut automatically.

I also had to resolve to limit the temperature in summer.

We have very hot and dry summers (about an average of 37c) and 15% humidity.

Unfortunately, the problem comes mainly from the customers of North American who do not have an energy crisis at home and where the prices of electricity are very low.

With 37C exterior temperatures, they put the air conditioning thermostat at 16c !!!. Of course with exterior temperatures so high no AC in the world will be able to lower the interior temperature to 16c without damaging and freezing the compressor.

In my Airbnb summer house rules now I specify that the thermostat will be adjusted minimum at 24c, if  Since this summer in Spain we have a new law, all the premises that welcome the public (shops, restaurants, bars, Tow Hall ....) they will not be able to put the air conditioning less than 27c

Sudsrung0
Level 10
Rawai, Thailand

@Adriano78 

Would you mind posting here exactly what you use, the door opening detector I can tell my husband, Make and Model would be great, 

Adriano78
Level 10
Seville, Spain

@Sudsrung0  i buy the detector on Amazon, and after that, i program myself and build myself a box (i was working in electronics before) communicating with the detector and with the A/c. It is a homemade solution

Sudsrung0
Level 10
Rawai, Thailand

I live in Phuket and it has gone up 300% we have that same problems, the compressor freezing they just dont get it, @Adriano78 

Sudsrung0
Level 10
Rawai, Thailand

@Sybe 

Good subject and topic,

Electric bills are my pet hate as I have mentioned on here a few times,

The increase here in Thailand is huge, OMB in my own house last month we used less but the bill was higher, and both of us we always turn things off when we go out or not needed, we dont waste it,

Right now is low season so it's cooler to me A/C is not needed as much at night but come December when the temperatures rise and no rain you need the A/C thats when the bills rise. We could get no rain for about 4 months,

What I did this week was see what my biggest bill was and divided that by 30 as in days and increased my rate, we have many bookings so I cant increase them now, I had already taken into account our high season so they are covered,

Dont forget everything you need to run a airbnb has increased, cleaning, laundry materiel's, tissues and so on.

I was looking through properties in my area the other day and I see many have added a cleaning fee, so I have now added the fee to any future bookings will offset some cost.

The electric is the main one,

We have a keycard but it is only used for entry everywhere, it should have in the unit where you drop your card inside the unit like hotels have, and everything goes off when the guest go out, We are looking into that now,

Getting guest to close the windows and doors while the A/C is on is a another problem, The garden doesn't need cooling down.

My condo is 57 sqm and it has  2 A/C units the guest have it like a fridge so much so it causes a lot of condensation which is not good. 

Only yesterday my husband contacted LG to see if they a Motion Detector for the A/C if not why not, if it left on when nobody around it can automatically shut off,

Gillian166
Level 10
Hay Valley, Australia

@Sudsrung0  we stayed in a place on the Gold Coast (australia) last year and she had a limiter on her system, it only ran for 3 hours and then shut off.  

Laurelle3
Level 10
Huskisson, Australia

@Gillian166 in Qld the 3 hr shut off would be hard in the heat of summer but it would depend wheter you are on the coast or mountains for winter. I would like to know before hand so you choose when you want to use it.

 

We have been talking about setting the temp 25 degree for winter and 18 for summer. As we have found the bedroom set on 30 degree last week( wet weather temp 18) sad to find this when I check reset after wiping hand piece. 

 

Last night family of 4 staying, wet weather again I offered that they could use our dryer because they had a little one. I returned the washing on and found the door open and cottage was quite warm. Message as leaving was maybe they should shut the door or turn AC down. 😣 what does one do. I don't like signs but I think I will put on the door for the them to remind to turn off as they leave.

 

Maybe it will work. Also will put in folder with the sustainable environmental information. I show the guests through it will be on my routine explanations please think of the environment. They are very good with recycling, green waste for my worm farm.

 

I have learnt to add at showing through cottage a demonstration of the gas bottles if they run out of hot water of what to do. Also say, knock on the door, give us a ring, not a text or email. You learn as you go with the city dwellers who have never camped or the young ones.

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