Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello everyone , I hope you’re having a great week! Offering local products or services to your guests can really enhance their experience. Whether it’s coffee roasted in your neighborhood, handmade goods, or recommendations for local guides, it hel... Latest reply by Eleanor251

A few months ago, we had an issue where Airbnb was unlisting our property without any warning or explanation and every time we tried to speak to customer service, we were told someone from a specialist security team would get back to us, and after days an... Latest reply by Joelle43

Hi Fellow Hosts I have experienced this very first time, that a guest is giving fake review on the amenity that I haven't provided. Well, this is unfortunate, even after complaining to Airbnb support, "REVIEW CANNOT BE REMOVED". Well, if any fellow hos... Latest reply by Stanja0

Hello Airbnb Community and Support Team, I am a Superhost (4.93★ rating from 591 reviews) with listing #1010069915779653942. I am writing because my request to remove a clearly violating 3-star review has been denied twice, even after escalation to a supe... Latest reply by Emiel1

I noticed for super host I’m at 3.33% cancellation. I contacted Airbnb as we have cancelled no one. They said “oh that’s when others cancel” - that’s totally out of my control. The could have found somewhere cheaper or decided not to travel etc - Thoughts... Latest reply by PeeJay0

I recently had a terrible experience and have tried for a full month to get Airbnb to engage. We documented (see link below) with extensive imagery how a Superhost is using AI (on more than one listings) to intentionally misrepresent her listing, and ther... Latest reply by Emiel1

Hi Fellow Hosts, Quick one — have you ever received less than a 5-star review even when everything in your listing felt spot on? I’ve been hosting a studio in DELHI NCR, India , and through trial, errors, and a few learnings, I’ve realized that guest expe... Latest reply by Fabian1328

Hi all!A group of guests stayed at my property. They probably partied, got drunk and vomited all over the place, as there were beer cans and vodka bottles in the bedrooms. However they wrote in the review that their friend got sick due to altitude sicknes... Latest reply by Patricia2526

Hello, I am looking to connect with Owners who are passionate about the maintenance and upkeep of their rental properties who seek a dedicated , professional, knowledgeable Sr. Level Property Manager . I have over 15 yrs experience with the housing indus... Latest reply by Paula

Hi Fellow Hosts, Quick question — are you seeing better results with short stays or longer bookings these days? I’ve been hosting a studio in Delhi NCR and trying to understand what really works in terms of guest preference and overall experience. Sometim... Latest reply by Darren523