Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hello, can anyone explain why the superhost chat support dissapeared and now only calls are available? Latest reply by Johan-and-Barbara0

While the idea is great, it is just impractically executed. As many other hosts and superhost alike have continually retorted the same sentiments on the allocation of the guest favorite badging, it needs some work aside from its AI 24hr regeneration cycle...

Hello, it seems my bookings have decreased since I have become a super host. I was using Price Labs however I was not experienced enough to use this tool. Any help to increase bookings is greatly appreciated! Latest reply by Alicia753

Hello everyone, my name is Martha. I would like to get your advice about being a host for the first time. I just created my account and I will be renting my house as Airbnb. Latest reply by Ana2038

I've been trying to solve a problem that was caused by a system bug on Airbnb for a week now and I wasn't able to reach any resolution! I've ended up paying more than €150 for a reservation that my guest wanted to cancel with no blame on my side, while my... Latest reply by Amani50

I’m a super host and co-host of several listings. The guest overstayed and hours after the reservation was over, she(Abbey) sent a message requesting 7 days credit/refund for the days out of the month that they were out. We denied the request then they de...

We have over 15K in 5 claims, one a year old and most over 6 months that are ignored and reported weekly. Our rental agreement and rules are never honored by Airbnb support.

We only host long-term extended stays -- minimum 60-days. Our guests usually stay in our two furnished cottages for 2 to 6 months, sometimes as long as a year. Prior to March 2023 review length was unlimited. Then a 1000-character limit was implemented, ... Latest reply by Katie---Sean0

During my recent stay in Eastvale. I stayed in a downstairs bedroom with a shared bathroom in a home. The listing states Private room in guest house. Not correct. Private room in their house is more accurate. My room was Hosted Min who is a Superhost ... Latest reply by Jennifer4604

I need some help with pulling some guests Latest reply by Sophia