Hello, has anyone had any experience with air bnb covering physical damages to your place due to a guest's service animal? Under their covered insurance section air bnb states:
"(ii) Direct physical loss or physical damage to a Host’s Covered Property caused by a pet owned or controlled by a Responsible Guest or Invitee of the Responsible Guest during an Airbnb stay.
(iii) Additional reasonable, customary and unexpected cleaning costs to clean a Host’s Covered Property incurred as a direct result of having a pet owned or controlled by a Responsible Guest or Invitee of the Responsible Guest during an Airbnb stay. "
It keeps stating the word "Pet", not animal. Wanted to ask my trusty super-hosts before I ask this question to support.
Thank you!
