COVID-19 Discussions

Hello community! Many of us are feeling the burden of Airbnbs extenuating circumstances policy and at this time, there is not much more any of us can add to the conversation. So let's use this community to help us come together and share ideas. Let's keep... Latest reply by Emilie

Hello everyone, After much discussion in the Community Center, we've created this dedicated board to discuss anything related to the Coronavirus. As you will see there have already been a lot of conversations, so feel free to explore the topics before cre...

If you are getting cancellation requests outside of Air BNB's EC clause and people are asking for refunds, I suggest you take time to consider what policy you will now use to refund guests (if at all) equally and fairly. Here's what we are saying to buy t... Latest reply by Huma0

Beyond Airbnb’s COVID-19 policy, what are you doing, in the way of best practices, to make sure that you are being a responsible small businessperson for your guests, your immediate neighbors, neighborhood, and community? Some things that you can do: 1. C... Latest reply by Brian1613

I am wondering if anyone has a vacancy this week for ten days or so or any amount of time would be awesome. I know there have been a lot of cancellations for the Covid19 virus and thought I would ask the community of property owners if they feel like hel...

As a host, I am not asking to keep 100% payment from guests who cancelled. All I ask is to keep SOME. It wasn’t the hosts, guests, nor Airbnb’s fault for the current crisis. But, hosts should not be the only ones affected. This hit should just have been d...

Dear Brian, Joe, and Nate: By making a blanket notification to travelers that "because of the situation affecting [__________] (fill in the blank with your destination)" you were allowing no-penalty cancellations, you did so much more than protect public ... Latest reply by Ashley678

I'm sure ALL hosts are feeling the impact of the recent cancellations due to the corona virus. I was extremely shocked to see Airbnb has taken the liberty to change cancelation policies and giving every guest a full refund! I've had 4 cancelations from gu... Latest reply by Sonal29

Dear Airbnb, the founders, its investors, it’s staff, if there’s one thing I would say today, it will be “Thank you for everything and Eff you too” Because this is what you have said to me as well. You have thanked me in your nonsense letters of late. If ... Latest reply by Huma0

Many guesthouses are closed in my area due to the new coronavirus.This is a complicated question for everyone. Please tell us about the current status of guesthouse oveseas. Did the new coronavirus damage guesthouse abroad? Latest reply by 旬子0

I know there are lots of issues about offering accommodation for self isolation but shouldn't Airbnb be doing more to promote suitable places and draw up criteria and policy guidelines. Andy Latest reply by Lizzie

I've just seen in the news that some cities like Warrenton and Astoria, Oregon are shutting down "hotels, homestay lodging, and other short-term rentals" in response to the coronavirus, for two weeks minimum, and perhaps an indefinite period (until the st... Latest reply by Anonymous