Bookings

[Leonie-And-Peter0]

Just a query how do you get on with people confirming a booking for 2 adults then actually they are coming with 2 children as well so 4 people, we do not charge for children 5 and under however there is apparently a 6 year old coming as well.  Our cottage states 2 people to stay not 4.  We have 2 beds as not everyone is a couple that come.

Look forward to hearing from you.

@ Leonie

[Branka-and-Silvia0 · Accepted solution]

by default, Airbnb doesn't charge for infants (0-2 y.o.), and children 2-12 y.o. are charged as adults. There is no option for the range 0-4 y.o.

So, to make your life easier you could just go with a flow and charge 2-12 y.o.

In case your guests book for 2 adults and show up with kids you can make them accept the change of their reservation on arrival. If they don't agree you are not obligated to let them in.

A good practice would be to ask each group of guests to confirm how many of them are coming.

[Leonie-And-Peter0]

Thanks you for your input it is very helpful.

Kind regards 

Leonie and Peter