I am not concerned about a star system that holds hosts responsible for those things hosts can do something about.I am concerned about including items that a host has no control over, such as the location or how difficult it is for a particular guest to f... read more

Every week I have multiple people who message and call my other business asking if they can be allowed to bring their kids or pets even though it is against our rules. This week I had a lady that sent me texts till 3am debating the reasons for the policy.... read more

Before I begin it should be established that there is no financial gain in booking with us direct or booking via BNB. I am not a company man, we have two listings on BNB and two lodges that are direct bookings only. Here begins the tale, three weeks ago w... read more

I had a guest book from june 8-23on june 12 the guest emailed me that there was too much noise and he was going to move out. There is a residence being built two doors down. I figured too bad for him, but at least i'll get paid, which seems logical right?... read more

From time to time, you may receive an email from Airbnb offering you to add a special discount offer for guests for specific dates or if you are starting a new listing, you can offer a special discount (usually 20%) to the first 3 guests who book within a... read more

* * * * I’m looking at listings in my area and I find a place that is a competitor of mine with an “Entire Home” type listing, and the search blurb lists it at $78 per night, but when you click on the link there is no price per night. This is the listing:... read more

I have just refused to accept a booking by someone trying to avoid paying the Airbnb service charges. We really appreciate what Airbnb offers us and feel that the service fees are very reasonable. However, when I told this guest that this was not the sort... read more

https://www.teamblind.com/article/Whats-with-the-Airbnb-hate-Working-there-not-the-product-G3UDj7O2 Little suprised to read some of the feedback on this thread - blind allows internal employees to post anonymously. The comments on poor product management ... read more

Hello everyone, We know many of you like to provide feedback on Airbnb features. Your thoughts and opinions help us make important improvements, and build smarter. That’s why we’d like to invite you to weigh in on how guest reservations should look in the... read more

I live in Central California where temperatures can reach 100+ and my guests have their own AC and thermostat. Lately my guests have been extremely inconsiderate and turning the AC to 68 and leaving the unit vacant, thankfully I have a Nest thermostat tha... read more