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Experienced but horrible and entitled guests

In the time that we've been hosting, I've noted bad guests tend to belong to these categories:1. last minute/low rate bookings2. Locals3. Experienced guests (5 or more reviews)The first two are easy to spot and we can filter depending on the quality of th... read more
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17

One very simple suggestion to improve communication between hosts and Airbnb

All of us who have been here for a while know that support by Airbnb for hosts is utterly lacking. Donna Boyer, the new product director At Airbnb said in the recent Q/A from 6/19, "We know it can be hard to reach our Customer Experience team. We're commi... read more
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11

The calendar isn't on the messaging page anymore and more...

The small calendar on the lower left on the messaging page is gone. It was so user friendly. Please bring it back; it was so helpful to have when guests needed to change their reservation, etc. Now I have to click on "view full calendar to edit" and go to... read more
3
6

Lizzie is away June 26-30th!

Hello everyone, I just wanted to let you know that I will be away next week (Monday June 26 - Friday 30th). I will be going to sunny Spain for a few days. Never fear though, @Quincy will be here and I have also asked some of my other teamates who look aft... read more
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4

Read Receipts on app messages

I feel being able to tell if the guest has read a message that you have sent them would be an amazing tool. A lot of chat apps like WhatsApp and Facebook Messenger have this feature and it does come in handy. A lot of guests just won't respond to messages... read more
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3

To Day in Chiang Mai ... we got a first time Airbnb host meeting

Hi Every one, To day in our small house I had accept 30 Airbnb hosts ( First I think it will may only 10-15 come ). So finally we have our first time meeting ( Not airbnb official ). We share our story and talking about how to make our Thai-Chiang Mai air... read more
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automatically change the minimum stay to unblock gaps in calendar

It would be really helpful if the system can automatically change the minimum stay when it is blocking a period in the calendar. Example:If the calendar is set to 2 days minimum stay but between two approved stays only one day is left, the customers are u... read more
1
3

Airbnb's update in the Location description of our listing

This is good for a laugh: So I just saw that Airbnb is messing with my description of our general location, adding stuff I never posted, such as airport vicinity - visible to all potential guests: I mean, I would have suggested PHX (Phenix Sky Harbor airp... read more
7
2

Short term rental ban Town of Hempstead

Short-term rental ban proposed for Town of Hempstead? Americas Largest Township 800,000 people Under this proposal residential property rentals would be restricted to a minimum of 28 days. Also there will be provisions that would establish a residential p... read more
1
1

Guests have taken over

So my new guest and her husband checked in two days ago. Yesterday she had her implants taken out and now they are both sleeping in my living room. Using like a hospital room. I feel weird even walking through because he's adjusting her bandages and packi... read more
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Featured
  • New CC Discussion Rooms - what do you think? 12 Replies · View post
  • First Live Q&A with Donna Boyer, Director of Product 93 Replies · View post
  • SHARE A POSITIVE EXPERIENCE 68 Replies · View post
Top contributors
  • Annette
    Prescott, AZ
    245
  • Robin
    Mount Barker, Australia
    228
  • Branka & Silvia
    Zagreb, Croatia
    164
  • Linda
    La Quinta, CA
    162
  • Jessica & Henry
    South Korea
    158

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