Hello hello, As the Listening tour draws to a close, our final stop is Toronto. I’ve never been to Canada before and so this is a great way to end an amazing 12 days. We arrived in Toronto airport at about 8pm on April 10th and the first thing I noticed i... read more

Dear Community, Yesterday I had an experience, where Airbnb customer service chose to punish the host (me) for playing by the book and rewarded the guest for lying to Airbnb and to me. While I'm used to Airbnb throwing the host under the bus in a differen... read more

Hey all,I am getting A LOT of first time user's and pretty much all of them have no idea. Is 'Government ID' really something that only exist's in Australia? Is doing an online search to find out how to add more ID to an Airbnb account so unheard of? Is f... read more

Hey there everyone, When we prepare our home for our guests, we try to think of even the smallest detail to ensure everything is perfect. We want our guests to feel comfortable and enjoy listing! So, what happens when the roles reverse and hosts become gu... read more

Smart pricing is still a big failure.Your system fails to take into consideration that some AirBnB listings are much nicer than others and therefore should be priced higher. Your Reviews system still leaves a lot too be desired even after your recent chan... read more

Hey there caffeine connoisseurs! Many of us enjoy drinking a nice cuppa tea or coffee from time to time. There are so many ways to drink your tea and coffee, not to mention all the different flavours and roasts. Personally, I’m more of a tea drinker and p... read more

We are using Safari as our browser of choice and have been for years. Up until last night it was working fine. I'm assuming another code change with the website has now disabled our abiltiy to select any menu items that pop down. For example, if I click o... read more

I have recently had a reservation request (unfortunately not through Airbnb) for a fairly high profile Australian who needs to be in this area for a specific event.This request got me thinking.......Given the opportunity, who, on this planet would you mos... read more

Hi Hosts, Have you ever noticed that you posted a reponse in the forum and the reponse had been removed? Today I posted a couple of responses to two posts. In my post, I criticized AirBnb review system, unfairness to hosts to resolve violation of house ru... read more

Hi Everyone,I host in Paris and in the wake of the Notre Dame fire disaster, I would like to offer a suggestion and explore ways to assist in the efforts to finance the rebuilding and restoration of Notre Dame Cathedral.I have in mind making a pledge as a... read more