Soaking rains up the East coast of Australia have brought an end to the bushfire crisis we have been experiencing.Although a bit patchy much of the east coast has received between 30 to 150mm (1 1/4 to 6 inches) of rain, and more is forecast over the next... read more

Hi everyone, As well as New Year’s resolutions, we may also choose to set specific goals when it comes to both work and personal life. Hosting often meshes those two parts of life together so when we succeed it’s a double whammy of positivity! But we have... read more

Hi, i have this situation, hopefully anyone can help me.I have a guest that should checkout at 10am therefore i sent cleaner to clean at 10.30. When cleaner arrive, nobody in the apartment but all their belonging still there all over the place. So i conta... read more

Just throwing this out there: I've just had 2 separate requests, where the guests are confused about what they are doing. They don't seem to understand that they will be charged once I accept the request. First guest: After I msg'd her, and accepted the r... read more

hello, i have a guest requesting for a partial refund due to a full dishwasher when they arrived and they had to turn on the machine themselves. our cleaning lady said that it was empty when she left after cleaning our home. i feel this was an oversight a... read more

Hello fellow hosts, I am wondering how many people have the same experience as us. We've been Airbnb hosts for 1 year, and all of our previous guests gave us 5-stars for overall. However, we got a last-minute booking on Jan 14, and the situation changes. ... read more

Hello, We are new to hosting and have a weird situationat our hand. Our guest stayed for five nights (Jan 05 to 10) and at the end of his stay, wanted to extend for another night. He said that he's unable to make the reservation because he's transferring ... read more