This is happening to me once a month or so, and I do not understand why Airbnb puts Superhosts and hosts through a real stressful multi step process to remove a review that should never have been allowed in the first place. To be clear:- No show- no notif... read more

To summarize, the guest placed a reservation for two. A day after they were scheduled to arrive, they canceled the reservation because a friend who was also traveling to Branson (but not staying with us) had an accident. I understand the policy of extenua... read more

I am still quite new to hosting but so far have had 2 similar incidents. 1st male guest booked for 1 guest for a night went out for dinner and came home with another female without asking for permission or informing us. And later on left us a bad review f... read more

Hello Airbnb team, How are you all doing? @Quincy @Laura @Stephanie @Lizzie @Joe @Brian Here's another suggestion from me. It's either guests (especially the new ones) are adequately orientated into how the overall rating works so they can rate fairly or ... read more

I am a I Super Host and have been for a very long time. I have guests at the present time that it seems think they are at a hotel. I left 4 wash clothes and 11 towels for 4 people staying 3 nights. The said they needed more wash clothes. I brought them 3 ... read more

I'm new to Airbnb and hosting my 3rd group of guests. My home only allows for 4 people, clearly stated on my listing. When the guests checked in, they brought 5 people. I told them the 5th person could not stay. They said, OK he will go somewhere else to ... read more