Hi everyone, Let me take a second to introduce myself: I’m Laura Chambers, and I lead the team at Airbnb that’s dedicated to helping hosts like you succeed. (You might remember me from the most recent Host Q&A.) I’ve been a fan and engaged user of Airbnb ... read more

The view from an Airbnb treehouse Hello everyone, It's day 9 and it's my turn to post my topic of celebration. :) I would like to celebrate the experience that you all give to your guests and the way you support each other. Every day, millions of hosts ar... read more

Hopefully this will put a smile on your face.A guest notes in private feedback of her review: Just wanted to let you know that your dryer is broken. We wanted to use it but “lint filter full” message came on. We checked the lint filter and it was full so ... read more

Being a host is no easy task and finding the motivation and energy that you had when you first started can sometimes be a challenge. How do you navigate through this journey of the ever evolving world of Airbnb with finesse, grace and great ratings? Here ... read more

If you are renting out a part of your home, a separate dwelling, or an investment property, there are some important things you need to keep track of for your income tax return. Generally, you'll report the income you receive, less the expenses and deprec... read more

I called in with two questions about an issue that's been happening for 5 months, neither got answered, and I was not followed up with. Instead, I felt like I was talking to a robot because he/it was ignoring my question. Have you really automated custome... read more

Twas the night before Christmas in 1818, Joseph Mohr and Franz Xaver Gruber created the Christmas Carol "Stille Nacht, Heilige Nacht" Silent Night, Holy Night now the common property of the entire Christian world , was performed for the first time in Aust... read more

Just noticed on my host admin page today a new beta test by Airbnb - They have added a new Flexible vs Non refundable policy for guest bookings.- If they choose the former, your current cancellation policy applies.- But if they choose the later their book... read more

Well, after 4-5 years of hosting on this platform, we had a first. We hosted a family of ultra-orthodox guests in our Airbnb. They did not make us aware of their religious requirements prior to their arrival and we were constantly caught off guard regardi... read more