Hi, I just started hosting this month. All furnishings in my Airbnb was bought new specifically to start my Airbnb and just received my 1st guest Jan 10. 2025.
I have had only 3 completed bookings so far. After the 3rd one left I noticed a small damage on my living room area rug from a guest,looks like a burn mark and I have signs no smoking. Rug has a pattern so I didn’t notice right away and everything else looked fine so gave them them a good review.
After you see the damage it can’t be unseen. These rugs aren’t cheap.
i got a Minut devise but it’s new and still calibrating so it only currently monitors noice until calibrating is done and then it will detect smoking which I didn’t realize I had to wait for the calibration..
Since the unit is calibrating and not yet detecting smoking I have no proof of who smoked and damaged my area rug.
I have pictures of my new rug from when I’m getting the listing ready prior to me beginning to host. and pictures of the damage.
Can I still submit a claim to Airhost insurance without referring to a guest since there is no proof and I can’t be sure which guest smoked and damaged my rug 2nd or 3rd? Both me and my cleaner know for sure it wasn’t there after the 1st guest. Both me and my cleaners agree on that.
I would feel bad if blamed a guest not having proof, but I should be able to compensate for my rug which was new. These rugs aren’t cheap to replace.
wish I new how to post pictures,l doesn’t seem to allow me or I would.
Hoping someone can give me good news in what to do. Thanks.
