I set up my account last week and for some reason it put my surname as my first name. I've been on to my profile and edited it, but it still shows my surname on all messages?
@Sarah3563 you may need to contact someone on a different site.
There are al kinds of discussion subjects, so make a cuppa and start surfing the Airbnb forums.
And; it's a good idea to load a photo of yourself, hosts are getting all kinds of computer-bot scams recently and photos are something they rarely use. 🙂