Guest cleaning scam

[Lynn1916]

Hi,

First time hosting. I feel guests are scamming. The porch was blown off leaves and the exterior blown but due to being in a wooded area near lake it’s hard to manage. This was done few days prior AND day before.

 House remodeled for about two years, freshly painted. MOSTLY new furniture, couch new, mattresses new, sheets new, towels new.

 No animals or people have stayed in two years. No musty smell. Air fresheners but it’s very light. 

-The guests said the house smelled like animals. When they were told there no animals they said it’s a musty smell.

-pubic hair bunched around shower. Guess what? Shower NEVER used. Plus I’m Asian and and even if I did shower that’s not how Asian hair looks like.

-piece of dust on kitchen cabinet. She called this cobwebs. First cobwebs don’t grow there like that. They grow in corners. House was last cleaned-day before. It’s clear someone put it there-not even a “smear” where you’re wiping something.

-long red piece of lint/yarn on carpet. I don’t own anything red.  Guest saying they have to vacuum now.

-all this dirt on the floor. I don’t know where that dirt came from. And it has seeds in it that aren’t indigenous to our wooded area.

 Guest is suggesting they have to vacuum and mop floors. I think goal is to scam cleaning fee.

 Anyone else have that issue?

 Lynn

. 

[Basha0]

Take time stamped photos after each cleaning before the next  arrives. If an incoming guest like yours complains let them know “hmmm that interesting. Let me check the photos that were taken just before your arrival.” That will shut down these lying complaints 

[Mike-And-Jane0]

@Lynn1916 we have a line in our listing that says there may be spiders webs in the property. We do clean all we see but the little beggars can spin a web overnight so we cannot guarantee there will be none. Perhaps do a similar thing for leaves on the deck.