I have been a super-host for 8 years - consistently. This year I am shocked by the number of cancelations! I wonder if other hosts are finding a way to recruit bookings away as check in approaches: offering lower prices in order to fill their calander? And, wondering if Airbnb has a back door making the activity possible? I keep my nightly fee and weekly/monthly discounts very consistent. My unit is exactly as pictured and advertised (Tucked Inn - Beaverton, Oregon).
This year I am finding two significant shifts:
Cancelations as the check in date approaches.
Guests are not as appreciative regarding care of property and some items missing.
My goal has always been keep it simple, high quality, and a good value. I want to attract quality guests who either consider Tucked Inn an amazing experience and/or appreciate the quality, care and value offered.
Recently cancelled reservations blocked the possibility of longer bookings and when they cancel - I take losses of both the booking and the opportunity costs.
I am also experiencing some lost property: knives, utensils, two sets of fiesta-ware breakfast dishes. A couple of times there has been damage requiring repairs because of carelessness. Interestingly, while I receive high ratings some guests seem to make a point of making critical remarks as though Tucked Inn did not meet their luxury standards, it's very weird.
My revenues are down about 30% YTD and I do not believe the 3rd and 4th quarters will match my consistent income in years past
I am considering raising my nightly rate, increasing my minimum stay to 3 nights, and changing my cancelation policy.