Airbnb failed to change property type from room to entire home

Chien-Ling0
Level 2
Wellington, New Zealand

Airbnb failed to change property type from room to entire home

I used to rent out my entire property, then I changed to a room because I moved back. Now I'd like to rent the entire property out again. I've spoken to customer services several times and changed photo albums, select all the correct descriptions. However, my property still shows title "Room in xxx" and it says sharing space with me. I dont know is this a technical issue or what. Customer service seems useless and also dont know what happened. They said they will pass the case to the technical team... I don't want to wait for that long and it shouldn't be this complicated !

 

2 Replies 2
Marie8425
Level 10
Buckeye, AZ

@Chien-Ling0 

The Host  determines under property type room or house

Yes i've changed everything I can to make it shows as entire property. 

But airbnb stills shows it as a room