Airbnb failed to protect me ad a guests

Airbnb failed to protect me ad a guests


"I am appalled by your response. It is clear to me that Airbnb is supporting abusive hosts like Rigoberto Resendez, my previous host. You removed me from the platform, and I will not let this go. I will pursue all necessary legal action.
Airbnb's cancellation of my new reservation and failure to protect me from individuals like Rigoberto Resendez, who has already been reported to the police for harassment, has made me feel incredibly unsafe. Your platform's negligence in protecting me from such individuals is unacceptable.
You caused me significant harassment and stress, leaving me without a home, without explanation, call, or warning. I will sue Airbnb for the harm you have caused to my life.

 

AIRBNB IS RESPONSIBLE FOR THE HARM CAUSED TO ME. Your actions have left me severely hurt, in a bad condition, and without a home or financial stability.

Your prioritization of privacy rules over my well-being is appalling. My life and safety are more important than any privacy policy.

I WILL TAKE ALL NECESSARY LEGAL ACTIONS AGAINST AIRBNB. I will pursue every available remedy to seek justice and compensation for the damages inflicted upon me.

You have failed to protect me as a guest, and now you must face the consequences.

Best regards

1 Reply 1
Helen3
Top Contributor
Bristol, United Kingdom

This is a community of hosts and guests not Airbnb @Woiny0 

 

Why did Airbnb cancel your booking. Normally they are very reluctant to to cancel bookings so it would be good to understand the context of what happened?