Airbnb refund guest without my approval.

Answered!
Nikos43
Level 2
Athens, Greece

Airbnb refund guest without my approval.

Hello 

hapy new year . 

Today i check my income and i see 10.25 refund to guest , i dont give any approval for guest refund but the airbnb refund the guest with out my permission . 

 

 

Top Answer
Lorina14
Top Contributor
Bellevue, WA

Hi @Nikos43 

 

Did you reach out to Airbnb support as to why this happened so they can correct it?

 

I’ve flagged community host managers @Bhumika and @Paula to assist you.

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3 Replies 3
Lorina14
Top Contributor
Bellevue, WA

Hi @Nikos43 

 

Did you reach out to Airbnb support as to why this happened so they can correct it?

 

I’ve flagged community host managers @Bhumika and @Paula to assist you.

Hi Lorina 

 

Yesterday i reach out Airbnb support twice but until now i have not any progress . 

@Nikos43 
Hopefully the community host managers flagged your message to the correct team to address.