Airbnb's awkward english translation

[Desmond28]

When you're writing to a guest and say "no prob" the airbnb software will not recognize it as English and will translate it to the guest as "Don't Try It" lol. This can certainly  cause issues and I wonder what else is not being translated properly. 

[Mar125]

Hahaha. I’m dual language so i know this is an issue. the translation is helpful but it can be crappy from time to time. which is great. when you receive inquiry in crappy translation, you will know it’s most likely a scammer.

[Lenore22]

That's hilarious!!!

[Bhumika]

@Desmond28 Interesting!

Would you mind sharing more specifics such as the reservation number (to check with which guest this error happened), and the language in which the account is for the guest (if you have any idea)?

Any screenshots related to this mistranslation will be greatly appreciated. That way tech team can confirm where the issue is and feedback forward.

[Desmond28]

Reservation numbers ** and **. happened twice before I could figured out the listing host wasn't being cheeky. Language should have both been set to English. The listing host who wrote "no prob" didn't see her reply translated, but I am the cohost and have auto translate on so was only getting her translated reply.. 

**[Reservation number hidden - Community Center Guidelines]

[Bhumika]

Great @Desmond28 ! Thank you so much for the prompt response. Forwarding it for the tech team's reference.

Appreciate the detailed image and the efforts you put in for it! I am blurring out the names in your screenshot for Community Center. But will give the detailed one to tech team.

Thank you again!

[Bhumika]

Hi @Desmond28, Just wanted to let you know that this was identified as a bug and that it will be worked upon. Thank you so much for sharing your feedback with us!

[Helen3]

Personally I wouldn't write in shorthand or slang to guests who don't share a common language, particularly when I know Airbnb uses a translation app