Airbnb should have wifi feedback option

Sundar14
Level 1
Manchester, United Kingdom

Airbnb should have wifi feedback option

While remote working has become the norm, I frequently travel and often require reliable internet access. Unfortunately, in many Airbnbs, the Wi-Fi either doesn't work or is very slow. I believe Airbnb should have a separate Wi-Fi feedback option so that guests can leave feedback about the quality of the internet connection.

2 Replies 2
Helen3
Top Contributor
Bristol, United Kingdom

Book with hosts that are set up for working at home and which show their wifi speed @Sundar14 (although as you know they can vary ) .

Lorina14
Top Contributor
Bellevue, WA

@Sundar14 

 

As @Helen3 said many hosts have listed their WiFi speed on their listing and even done the speed test for their listing which allows Airbnb to say what the speed was measured at. 

You can always inquire prior to booking to confirm and many people do make their phone a hotspot for iffy situations (a storm that makes WiFi not reliable, being in the countryside, etc.) 

 

For the recommendation you suggested, it is best to submit that suggestion to Airbnb through their feedback option on the app or platform. While they do not respond directly to you, I’ve been told they do read all the feedback. I’ve submitted feedback and it was addressed in an update while others I’ve been hoping maybe they would address sometime in the future. Sometimes it is a numbers game, if enough people complain or mention something then they tend to take notice of those issues more.