Why do the fees keep changing? Our last booking (last night...
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Why do the fees keep changing? Our last booking (last night) included a guest service fee (not sure what the percentage is) ...
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The views past week are all zeroes - Seems not uodated - I have got an inquiry or two so I'm positive the views are not zero.
What is the issue with STAT VIEWS - anyone experiencing the same issue?
Same for me, but i've had reservations and inquiries.
Yes, there are at least two different posts on this issue on the "community"- No views since Sept. 25th. I have had Zero views on 3 different properties since 9/25/18. I have also had no bookings since Sept. 24th. It would be great if Airbnb customer service, would aknowledge these known issues in the community. Has anyone, who is showing zero views, gotten a booking since Sept. 25th?
We're having the same issue here. So frustrating!
Yes. My views have been 0 every day since Sept. 25th, but I received 2 bookings on Oct. 1st and one on Oct. 2nd. So obviously the bug still hasn't been fixed, but at least for me the bookings are still coming through. I do however find it super frustrating that the bug with the Views still isn't fixed.
Same here, Gold Coast Australia. Very annoying when you use your views to track how you are travelling.
@Letti0 Hi Letti, today though I am still showing no views I received an inquiry and a booking. Just wanted to let you know.
Phew, so glad to see all your comments. I noticed this too and called Airbnb as went from high to 0 views from the 25th September and I was worried it was because I exported my calander to another system. I was worried my life as a host was over!
Got another reply from them which assured me my listing was active, but did not address my inquiry about the "no views" issue since 9/25. Geez, customer service, at least address what I am writing about. All happy-go-lucky without offering any real acknowledgement of the problem or that it's being worked on. Makes we really wan to change STR platforms.
It's been 10 days without the Views stats being updated on either of our properties. Still getting bookings, so I know someone is looking at the listing. It seems like, with all the discussions about this, AirBnB would fix it. I make changes to the listings based on the number of views, so that is one stat I would like to have back. I still view each listing once per day (under another account from another device), so there should be something out there. As long as we are getting bookings, it isn't a Severity 1 issue. Yet.
Same problem here
All 0 for me since 25th September.
Hello everyone! I have had zero viewing since 25th of last month
i called Airbnb customer service abd i was told i had 6 views that day however he could not answer to why i was not able to see the views on my account.
he said someone will call me back with an answer
day 3 of waiting!
Same story here. Not one single view since September 25th. Seems like every time an "Improvement" is made to the system, something else fails. I don't waste my time contacing support as I can get better information here on CC.