'Custom settings' has dissaperaed, cannot override!

[Shaad7]

I had set the minimum stay for guests on 5 nights using the calendar 'custom settings'. After the new changes, I cannot override the minimum stay anymore and whatever I do it stays at 5 nights minimum. This seems to be a bug with new release and it is very frustrating. 

[Shaad7]

old version, 'custome settings' is available

[Shaad7]

custom settings not available in new version for hosts

[Joelle43]

Hello @Shaad7, @Bhumika 

To my knowledge there are three other people on the CC who have exactly your problem with the new update - unable to change the minimum night that is stuck at 5 and cannot override.  

Definitely doesn't encourage me to make the switch though.  I imagine you've contacted Customer Service about this and asked them to open a ticket regarding this bug?

I really hope they sort this problem out quickly,

All the best

Joëlle

[Emilie441]

Yes dont make the switch.. its not good enough

[Bhumika · Accepted solution]

Hi @Joelle43 @Shaad7 ,

I wanted to redirect you to this thread, where seemingly the Host received some response from Airbnb Support: https://community.withairbnb.com/t5/Ask-about-your-listing/Regarding-the-Airbnb-update-has-anyone-no....

I hope this gets resolved soon.

[Emilie441]

Having the same issue! Its very frustrating and airbnb is pretending they dont understand what the issue is...