Have you added quiet hours in your listing description?

[Rebecca]

Hello hosts!

I hope you're all having a fantastic day! I wanted to bring up a topic that can really enhance our guests' experience: quiet hours.

Have you added quiet hours in your listing description?

Setting quiet hours can be a thoughtful way to ensure everyone has a peaceful stay, especially for those who may be looking to unwind or catch some much-needed rest. It's a simple yet effective way to show your guests that you care about their comfort.

I'd love to hear your thoughts and experiences! How have you approached this in your listings?

Looking forward to your insights! 😊

[Zheng49]

Yes, I have added quiet hours to my listing.

But of course, adding quiet hours to my listing is the easy part, and actually ENFORCING the quiet hours is the hard part. (Especially  given what we now know about how hard it is to remove a retaliatory review)

For me, my current quiet hours are from 9PM to 7AM, but I don't actually start to enforce it until 11PM or slightly earlier, depending on the situation. 

The way I enforce this is I usually just send them a message via the Airbnb app (for record keeping purposes). 

[Rebecca]

That's a really great point about enforcing the quiet hours @Zheng49. Do you find that the guests are usually quite receptive to these messages? I like that you have some flexibility before you actually enforce. 

Do you have these times to respect the neighbours to your listing? 

As a guest, I've often used Airbnb for attending weddings or events and the quiet hours are always something I've considered as the events usually surpass midnight and I wouldn't want to disturb the hosts or neighbours by coming in late. 

[Greystone0]

Hi @Rebecca ,

Perhaps not the spirit of your topic but we have designated 'quiet hours' as part of our community regulations/noise ordinances.  The local noise ordinances are enforceable by local enforcement agency (police, fire, permit authority).

Our community quiet hours are 9pm - 7am. This info is part of our permit and we are obligated to let guests  know about this (and all the other permit restrictions). 

In our case, while we take hosting and hospitality seriously, our first obligation is to be good neighbor and community member.  And adhering to the quiet hours to the best of our ability is important to us. Imagine if you had to put up with a different group of noisy neighbors every weekend! It would drive you nuts.

In reality, we haven't had to enforce the noise issue and our marketing and messaging seem to do the trick in attracting guests who aren't likely to be an issue.

[Rebecca]

I think that's a fantastic way to look at it @Greystone0 - your community will no doubt thank you for it and you sound like a wonderful neighbour! 😊

It would be interesting to hear more about how you highlight the community quiet hours through your messaging and marketing. Is there anything in particular that really works for you? 

[Laëtitia-Stephy0]

Hi @Rebecca,  Hi Friends, 

Yes,

I have added quiet hours to my listing a few years ago.

We live in a quiet village so i ask my guests to respect this particularity during their stay at home from midnight to 6 am.

They all respect this point, i have no problem with the neighborhood too. 

And you?

[Rebecca]

It's lovely to read that the quiet hours are in place for you and for your neighbourhood @Laëtitia-Stephy0 and that it doesn't cause problems for your neighbours 😍 

Do you do anything in particular to highlight the quiet hours to guests? 

Thank you so much for sharing! 

[Laëtitia-Stephy0]

Dear fellow hosts,

Dear @Rebecca 

to emphasize the hours of silence for the guests I include them in my internal rules on Airbnb.

I have edited these rules and they are available in each of the rooms.

The title of my advert states: "private room, quiet, ten minutes from Carcassonne"

Using the vocabulary "quiet" gives a clear element of context that allows travellers to know what to expect.

In my neighbourhood we are very attached to this climate of tranquility, we do our utmost to preserve it. We are also lucky to have neighbourhood rules to regulate noisy activities: mowing the lawn, doing maintenance work.

We explain to travellers the virtue of this setting that guarantees them a pleasant quality of holiday and they respect it in their own interest 😉

[Fatima645]

Yes! My building is very particular about quiet hours. So I definitely added those in. It helps the guest when booking the place. I also have a no-party rule at my location. 

My city has quiet hours from 11pm - 7am so that's the rule for my building as well. If someone doesn't follow this rule,  anyone from the building who finds the guests loud is allowed to call the cops and complain so they will be in trouble themselves. 

I talk to my guests before I accept their request so I try to make sure they have read the rules and are okay to follow them. 

I have received requests close to the new year and specifically to party so I just decline. 

[Rebecca]

That sounds like a great approach to ensure a peaceful environment for everyone @Fatima645! How do you usually communicate these rules to your guests? Do you have any tips for making sure they understand and respect them?

[Fatima645]

@Rebecca I communicate and confirm with them before accepting their request, and that's usually been enough. 
We can never be 100% sure that the guests will follow rules, so we can do our best by reading their reviews from other places that they've stayed at, and communicating with them. 

[Joe771]

@Rebecca Yes, we add quiet hours to our listings, confirmation letters, digital guidebooks and automated text messages to the guests throughout the stay. One of our listings it is required by the city to have it posted in the house as you walk in. I added it to our messaging so there is no reason for the guest not to know about the houses. 

I enforce it via communication through the app so there is record of it.

[Rebecca]

It's great to hear how thoroughly you communicate the quiet hours to your guests @Joe771. It sounds like you're doing a fantastic job of ensuring everyone is on the same page!

What does the poster look like in the listing? Do you think it would be worth having it in your other listings too, or do they manage okay with your current strategy? 

[Joe771]

The poster is in the format the city requires it to be to get the permit. No I do no think it would be worth having in the listing because I would be afraid it would turn off future guest. It would look like we have to many rules for people to follow while staying at our place. Knock on wood I have not had any complaints from neighbors or the city. I feel like we have it posted enough where people respect the rule.

[Sussy0]

Hi @Rebecca Yes I have added quiet hours in the description BUT as someone already mentioned here below enforcing it is the difficult part. Specially when I own a beach house and people wants to party. So finding balance to between letting the guest having a good time and letting my caretakers rest so the next day they are rested to get up early and be ready for their duties.

What I've done is to try to attract FAMILIES in the description. By catering to families versus groups of friends then I/my caretakers do not have to deal with the noisy beach goers.