I'm a French national and a loyal Airbnb host since 2007. I am writing to express my profound disappointment and concern regarding the recent decisions to remove two of my three listings in Pondicherry, India, over the past few months. These actions have left me feeling deeply disheartened, particularly because I was not afforded the opportunity to speak with anyone from the Airbnb team about these decisions. As a dedicated host with a longstanding relationship with Airbnb, I have always prioritized providing a great experience for my guests. Over the years, I have accumulated 294 reviews with an overall average rating of 4.7/5. My three listings were all part of the same property, which is also my residence. Despite maintaining an average rating above 4.7/5, two of these listings have been removed, leaving me with only one active listing.
This decision seems inexplicable and inconsistent with Airbnb’s own standards. I am not alone in raising concerns about recent decisions made by Airbnb’s team. Many other hosts have expressed frustration with the lack of communication and transparency in such matters. It is incredibly disheartening to feel that loyal hosts, who have contributed significantly to the platform’s success, are being sidelined without due process or adequate explanation. I have always been exclusively faithful to Airbnb, refraining from listing my property on any other platforms. However, with great regret, I now find myself considering alternative platforms to ensure the sustainability of my hosting efforts. It is a decision I do not take lightly, as I have always valued Airbnb’s community and the opportunities it has provided me as a host.
