Prepacte mile airbnb support centrum.
ak je vasa “podpora” superhostitelom to, ze co i len zvazujete pozastavenie ponuky, ktora ma vyse 100 vybornych hodnoteni od hosti, na zaklade toho, ze jeden host dal nie dobre hodnotenie, pretoze mu bol nauctovany dodatocny poplatok preto, lebo znicili nove uteraky, a k nahlemu zruseniu rezervacie z nasej strany len tolko, ze nam v apartmane vznikla nehoda v kupelni s vodou, ktoru bolo treba urgentne riesit. Ku vzniknutym situaciam viem
dolozit aj fotodokumentaciU. Bola by som rada, ak by ste vyssie uvedene fakty vzali na vedomie, a prestali o vyhrazat hostitelovi, pretoze, si nie som vedoma porusovania pravidiel a svoju cinnost robime na 100% zodpovedne. Dakujem, Johanna
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Sorry miles airbnb support center.
if your "support" to the super hosts is that you even consider suspending an offer that has over 100 excellent guest reviews, based on the fact that one guest gave a bad review because he was charged an additional fee because they ruined the new towels, and to the sudden cancellation of the reservation on our part, only that we had an accident in the bathroom with water in the apartment, which had to be solved urgently. I know the situation
I can also provide photo documentation. I would like you to take note of the above facts and stop threatening the host, because I am not aware of any violation of the rules and we do our business 100% responsibly. Thank you, Johanna
[Google translation added by OCM]