@Hilary317 Hi there, can't comment on the notices, but your rating is still pretty good! Many of after years, its work to keep above 4.8 so well done !
What I will say is, I think the fact that a tenant resides when its not an airbnb or something to that effect, is going to be very offputting for future bookings. And your response didn't say anything.
Which leads me to my next point, your description is very light on. I find sparse listings a major indicator of a new host and it might turn off some more experienced guests as well. There is ample space including a 'Things you need to know' section to take advantage of and sell your property, as well as manage expectations. Perhaps this is where you say, we strive for 5 star experience, and fridge and freezer and closets are now available for your use. Put in there too, your desire to provide a welcoming space etc.
It's fine that someone stays there when its not an airbnb, but it's no longer acceptable liked it used to be (especially post covid) to not have an empty fridge / freezer to use. It also indicates those spaces then haven't been regularly cleaned. Anything private has to be locked away. I have a separate fridge freezer for my personal stuff and personal locked closet for my clothes.
Use the reviews and customer insight to help form up more in your description, some hosts have suggested throwing it into chatGPT or the like, and see what it pops out.
All the best, regs MK
