great question though part of the answer comes to your decisions.
I reached out to all my long term guests as to what preference they would prefer.
1) I keep all cleaning supplies at their disposal. I do not charge a cleaning fee. I ask if they want me to clean as that would then be an extra charge. 100% declined & never had issues.
2) We do not have laundry services though I supply them with change of linens & plenty of towels. Ive asked if they want me to do their laundry. I do have a dryers rack for the tub. There are 2 excellent laundry facilities. 1 a 1/4 block away. I have never been asked to do laundry.
The best of luck. I’ve been just over 1 year & extremely lucky have the best of guests.
Bettye6