Minimum Stay through v minimum stay from arrival, how do I set min nights through?

Minimum Stay through v minimum stay from arrival, how do I set min nights through?

I connected siteminder to overview my listings over multiple platforms,

 

Booking.com, no issues, they set it as the traditional "min stay through", great, A1 Booking.com!

 

AirBNB, 3 phone calls later, no joy yet.

AirBNB use on a stand alone listing "min stay through", now it has changed to "min stay from day of arrival", prior to Siteminder so that is not the issue,

 

I have one AirBNB listing that is min stay through, another that is "min stay from day of arrival",

 

I simply want to have "min stay through" as "min stay from day of arrival" is terrible, anybody else deal with this before?

 

It will be a case of I will limit AirBNB every night that it will hardly be used just because of this one serious issue in which the 3 calls I made couldn't rectify it or understand it for that matter, 

 

Very much a case of lost in translation which again A1 Booking.com on English support also. 

 

I know it is a background setting easily changed but the support know nothing of it, even the fact that there are two types of min stay, and when I ask them to explain the min nights and how it operates they describe "min stay through", which is what I want but not what's happening,

 

Any help would be much appreciated!!,

 

I see AirBNB's tactic is to limit the hosts restrictions and get a one up on Booking.com and Expedia by allowing/forcing a lesser version of min night stays, 

The quality of my bookings mean more to me than having newly thought up loopholes for AirBNB's benefit so I'll simply crack the nut with a sledge hammer and limit AirBNB in favour of platforms operating as they should, who know of and acknowledge the 2 types of min stay. 

 

Of course it would be a lot better to have AirBNB operating with "Min Stay Through" or the option of both types(which is what I have been told there is) and everybody is a winner but with the knowledge I heard on the helpline I'm pessimistic. 

 

Also and interestingly, I asked how does min stays work and what they described to me was min stay through. (Not min stay from day of arrival which is what I'm stuck with),

 

Apologies for being long winded but after two hours on the phone and to no solution, here I am!

 

Help line sounded more like a party in the background also which doesn't help when the line is so bad to begin with. 

 

Many thanks!!

 

2 Replies 2
Rebecca
Community Manager
Community Manager
Suffolk Coastal District, United Kingdom

Hey there @Neil719 👋

 

I'm just tagging in @Joelle43 and  @Joan2709 who may be able to help. Is there such a feature in the Airbnb platform? 

 

Thanks in advance for your help, as always. 

Rebecca 🌟

 

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