Payment still outstanding from damages claim that has been accepted

[June344]

Hello,

Is anyone else waiting more than 7 months for a damages claim?   It was filed in December and I signed a document airbnb asked me to sign in order to send payment more than a few months ago. I still haven't been paid.  I have filled up many times and the last reason I was given was they were so backlogged with payouts. 

This was the only time we had damages from a guest but it was significant...all bedding from wine stains which they set trying to wash it themselves,  a light fixture they accidentally broke, took glassware home with them, water damaged a bamboo tray, the worst was brought a cook burner into our one room suite with a kitchenette ( no cooking ventilataion) and proceeded to cook full meals in our suite despite a conversation prior to their stay explaining there was no cooking in suite. 

Wondering what other hosts experiences are with airlcover claims.