Hi, My place has 4 bedrooms with 5 beds. The entire house has 11 rooms. I can only accommodate 8 guests. For several reasons, my city/county is strict on 8 guests due to our septic tank. It will run over if too much water goes in it in a specific time frame. Secondly, we have a Spring, not well water or city water. If too much is pulled on the water, it will run dry. We have signs at each faucet explaining that we are trying to conserve our water; please do not overuse it. The rules also state no events allowed on the property.
Recently and in the recent past, we have had guests arrive with more than what was listed on the reservation. My listing states no more than 8 people are allowed, and the signage in the house states Max. Occupancy 8. I counted at least 12 or 14 on a security camera at my garage on this past guest, and one day, they had at least 20 people. After checkout, I was able to get into the house. I noticed that in the rooms that did not have beds in them, the furniture had been moved around and pushed up against the walls. Assuming Air mattresses were brought in. The basement windows were left unlocked, and the screens were up. All the knick knacks on the window sills had been moved off the sills and left in other places. I assume they were climbing in through the basement at night to avoid being caught on a camera.
I contacted Airbnb, they said I could charge a fee, and I can set that fee, for every person that they brought on the property, and that I could charge them for moving furniture around and not putting it back. In my 11 rooms, there was furniture, knick knacks, blankets, pillows etc moved all over the house. It took me an hour to put everything back in place. I did leave them a negative review and explained to them why I left the review.
My question, sorry this is so long....Anyone here ever have this problem? How and where do I put this in my listing? House Rules? Really not enough room to put into House Rules. Do I put it in the description? Any ideas would be much appreciated!
Thank you!
