Where is my listing?

Lacey65
Level 2
Chino Hills, CA

Where is my listing?

I created my listing yesterday. I can see it when I'm logged in from my profile, but I cannot find it on the map. If I am not logged in I can't see it at all, even with a direct link. If I go to my airbnb profile from a private browsing window (not logged in), I can see that there is a listing, Lacey's Listing, but it just shows a broken image icon and I cannot click on it. I have no idea what is wrong or how I can get my listing to start showing up. Please help!

3 Replies 3

@Lacey65  This is exactly how listings appear when they're under temporary suspension. It might be a technical glitch, but you might want to comb through your listing editor for anything that might have triggered a bot to flag it for review before publishing. Unfortunately, Airbnb's standard practice is to refuse to inform hosts of the reason for suspension, so you get stuck in a kafkaesque loop if you look for a method behind the madness. 

Lacey65
Level 2
Chino Hills, CA

Thanks for the response Andrew! If I figure out the problem and fix it, will the listing show up immediately or will I have to wait a while? I don't know how to go about fixing this.

@Lacey65  Well there's the dilemma - if they don't tell you what the problem is, you won't know whether you fixed it. And if you call customer service, the outsourced contractor in another country (which I can't name because apparently the moderators ban you if you mention that) will have no idea what's going on and won't be able to help you either. So you might want to just delete that broken listing and start over again with a new one.